Job Description
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Candidates for the job should possess strong critical thinking skills and have a demonstrable ability to not only solve problems, but also to help implement those solutions throughout the business. In addition, the Collections experience is a must where in reaching out to customer, solving teh issues and getting the invoice cleared is really mandatory
Key Deliverables:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
GetPaid/ CMS tool knowledge will be a added advantage
Note: Apart from the attached JD below is mandatory :
• People who have collections experience is only preferred,
• Good communication skills is absolutely important.
• Immediate joiners is preferred
Should be ok to work in Night Shift
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Team Leaders
Performance review
HR
Hiring and employee engagement and retention
Training Team
Capability development
Technical Lead
Training, issue escalation/ resolution
External
Client
Query Resolution
Candidates for the job should possess strong critical thinking skills and have a demonstrable ability to not only solve problems, but also to help implement those solutions throughout the business. In addition, the Collections experience is a must where in reaching out to customer, solving teh issues and getting the invoice cleared is really mandatory
Key Deliverables:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
GetPaid/ CMS tool knowledge will be a added advantage
Note: Apart from the attached JD below is mandatory :
• People who have collections experience is only preferred,
• Good communication skills is absolutely important.
• Immediate joiners is preferred
Should be ok to work in Night Shift
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Team Leaders
Performance review
HR
Hiring and employee engagement and retention
Training Team
Capability development
Technical Lead
Training, issue escalation/ resolution
External
Client
Query Resolution
💡 Quick Summary
Seeking a career-building opportunity? The Associate | Officer | Senior Officer position is now open for candidates interested in the Admin Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
