Associate- Operations

Location
Bengaluru, Karnataka
 
Full job description
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than +0 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This job is responsible for reviewing property claims tasks as per defined peril types basis from images/documentation received from the vendors. Damage details are shared virtually with the team and the primary responsibility for the team member is to accurately update the details into the tools and systems and maintain high levels of accuracy when updating data fields. This would require the resource to have a good understanding of the types of the homes and the material(s) used in the exterior and interior of the home & surrounding dwellings.
Key Responsibilities

Review virtual images and documentation received from vendor
Accurately identify relevant data fields and inputs which are needed to be updated into the system and tools relative to the claim
Able to differentiate between different aspects of the information shared and accordingly update relevant details in the system (.e.g. structures / materials)
Do a thorough review of the documentation and capture relevant details to help create a pre-filled template for downstream teams to review
Ensure the accuracy of the pre-fill are at set standards to reduce re-work increase straight through processing
Return any claims for additional information in case of insufficient data
Primary Skill- Voice, Semi Voice process, Excellent communication skill, Property Insurance, Claims Process.

Education

Bachelor’s degree or equivalent experience
Experience

0-1.5 years experience (Preferred)
Supervisory Responsibilities

This job does not have supervisory duties.
Primary Skills

Claims Processing, Consumer Protection, Customer Data Management, Insurance Claims Processing, Performance Management (PM), Property & Casualty Insurance, Property Insurance, Relationship Building, Stakeholder Relationship Management
Shift Time

Recruiter Info

Hiral Parag Rughani
hparb@allstate.com
About Allstate

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.