Job Description
Job Responsibilities
CLIENT SERVICE EXCELLENCE
• Serves as client’s first point of contact
• Understands importance of fostering a personal relationship with appropriate individuals at client
• Proactively provides client with relevant information (industry developments, accounting guidance) throughout the year to create and maintain client loyalty
• Delegates appropriately while considering engagement economics as well as providing development opportunities for team and self
• Able to manage and meet the expectations of self, team, and clients
• Responsible for seeing that engagement is complete and ready for Director or Partner review within established timeframe and budget; keeps the Partner informed on engagement status and key issues in a timely manner
• Knows client’s business goals, strategy and what motivates the client; serves as a valued business advisor for appropriate client management
• Additional duties as assigned
PEOPLE MANAGEMENT/RELATIONSHIPS
• Participates in Firm activities (facilitating CPE, recruiting, inspections, etc.)
• Trains staff through on-the-job training and facilitating internal CPE
• Provides real-time and ongoing constructive feedback (both positive & negative) to entire engagement team
• May serve as a Career Advisor
• Successfully has difficult conversations with clients and engagement team members
• Possesses the maturity to serve as a role model for staff (client interactions, Work Life balance, etc.)
PRODUCTIVITY & BUSINESS GROWTH
• Meets charge hour and margin goals
• Displays an ability to set and maintain business development goals
• Manages existing client relationships to learn about existing and/or potential needs
• Understands dynamics of our relationship and engagement history with the client; uses information about prior work to improve current engagement efficiencies
• Strong awareness of engagement economics and the key drivers of success/profitability; involved in billing process and financial arrangements
• Identifies out of scope work and tactfully discusses the issue with client, if appropriate
• Strong project management and multi-tasking skills; can meet or exceed time and budget expectations
• Understands M&J’s service line offerings in all business units
• Participates in internal/external networking activities while enhancing existing COI network
• Participates in proposal process: prospective client meetings, proposal drafting, budget development
• Develops and begins to demonstrate strong negotiation skills
EXPERTISE
• Ability to research , interpret, document and arrive at appropriate conclusions
• Understands and applies M&J’s quality standards for self, team and client; models integrity
• Able to effectively and efficiently work on multiple engagements at one time, while maintaining excellent client service
• Able to identify complex accounting issues
• Completes Manager level review for engagements in accordance with M&J’s quality control policies
• Possesses the writing skills to draft all client deliverables (financial report, management letter, Board of Director’s letter, etc.)
• Delivers effective presentations and is able to adjust presentation style based on audience (key client meetings, COI, industry, etc.)
Required Skills/Abilities
• Understanding of industry-specific audit information/requirements
• Solid interpersonal and communication skills
• Managing, coaching, and developing staff accountants
• Managing multiple audit client engagements throughout the year
• Ability and willingness to travel
• Marketing the Firm and services
• Overnight travel may be necessary
• May be required to work weekends
Education And Experience
• B.A./B.S. in Accounting
• Hold an Active CPA License
• Public accounting experience
Office Location: Chattanooga, TN
Training
In addition to on-the-job training, all employees will have multiple continuing education opportunities throughout the year. Depending on work assignments, you will attend industry-specific training internally and/or externally. We also provide ample opportunities to learn new and innovative skills to become a thought leader within the Accounting industry.
Salary: Competitive
Benefits
At M&J, we do not ask you to give up your personal life for your career; we encourage a healthy work/life balance by providing you with the tools, compensation, and benefits to achieve a high quality of life. To learn more about the benefits we provide, visit mjcpa.com/careers.
Mauldin And Jenkins Culture
Your goals and ideas matter at Mauldin & Jenkins – you are an integral part of our team, working with other like-minded professionals in a technologically advanced, dynamic and friendly environment. Our dynamic environment provides opportunities for our employees to succeed.
Mauldin & Jenkins, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; ****** orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
💡 Quick Summary
Seeking a career-building opportunity? The Audit Manager| Chattanooga| TN position is now open for candidates interested in the Accountant Jobs sector. This role in Chattanooga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
