Job Description
We are a people first business. We believe that to succeed and grow we need to create an environment where our people have the right tools, technology, processes, and training opportunities to thrive and build long careers here. And by having the right knowledge, skills and expertise in the right place means we can deliver an exceptional client experience first time, every time.
We are transforming ourselves and there are three key components to the way we make it possible - becoming tech enabled, building our Centre of Excellence and implementing our People strategy.
What is Centre of Excellence (CoE)
It is a global solutions centre - based in Bangalore and Chennai, India. The power of our people globally, with enhanced innovation and new technology capabilities. CoE will help us to accelerate performance and build on the progress we have already made to foster a culture of continuous performance improvement. Whilst it will deliver cost benefits, its primary aim is to unlock enormous operating efficiency by freeing up time of our client facing colleagues.
Reporting to: Vice President
Direct Reports: 2 -3 Managers
Span of Control: 20 - 40
Location: Bangalore / Chennai
Business Process Management
• Manage a strong team of Financial Accountants and Analysts who will be responsible for end to end client book keeping / accounting.
• Formulate internal controls are followed and supporting documentation is available (review/ Approve/ Signing/ may involve client interaction i.e. core Ops tasks)
• Oversee day to day operations to ensure the processes are executed within agreed SLAs and in compliance with established procedures
• Participate and contribute to operational & tactical meetings with business colleagues, including, but not limited to KPI performance
People Management
• Lead and manage team to create a high performing team culture.
• Conduct performance appraisals. Develop people and extend support to create
individual development plans
Continuous Improvement
• Strive and encourage team to continuously improve the process by removing non-value add tasks, improving TAT/ service quality and making it efficient
• Responsibility to initiate and orchestrate process improvements
Point of Escalation
• Be the first point of escalation for the service/ processing issues
Risk Management
• Supervise and identify operational risks in the process and provide support in designing mitigation actions
• Quickly assimilate contingency plans during crisis situations or major outages
Migration Support
• Gain a solid understanding of process flow charts and CoE activities
• Lead the review of work instructions/ SOPs
Key Requirements
Education
💡 Quick Summary
Seeking a career-building opportunity? The AVP| Accounting position is now open for candidates interested in the Accountant Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
