To effectively manage Client Exits cases that are received via various teams including but not limited to FCO, Customer Compliance, KYC or other business units which are complex in an efficient and accurate manner in accordance with policy and procedure. To assist in supporting the management of operations within the Client Exits team and be a liaison point for any escalations/new initiatives.

Essential capabilities
• Experienced in Process execution
• Demonstrated continuous improvement
• Ability to work with fast paced high volume department
• Ability to grasp complex ideas/process changes
• High level of attention to detail
• Excellent verbal and written communication skills
• Demonstrate curious mindset and ability to investigate
• Must be well organized and ability to prioritize tasks and meet non-negotiable timelines.

Other capabilities
• Speaks clearly about the importance of the customer; fosters a sense of urgency toward customer needs.
• Highly numerical and...