Bilingual Customer Service Coordinator - 1st Shift
Place of work
Los Angeles
Salary
From $16.50 an hour
Job details
Job description, work day and responsibilities
Full job description
General information
Country
USA
State
Texas
City
San Antonio
Descriptions & requirements
About the role:
As a Carrier Services Coordinator, you are responsible for providing unparalleled service to TQL’s transportation partners. You will work alongside the best Customer Service team in the industry, receiving phone calls to assist TQL carriers with any problems or questions.
What’s in it for you:
Compensation starting at $16.50/hour
Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
Advancement opportunities with structured career paths and mentoring sessions
4-week paid training to set you up for success
Up to $5,000/yr in tuition reimbursement
Employee referral bonus opportunities
We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
What you’ll be doing:
Provide excellent customer service to TQL’s carrier base
Help resolve shipping issues with a high level of professionalism
Work with insurance companies to verify expiration dates for cargo and liability insurance
Document and manage all tasks in our internal systems
Communicate directly with the sales team when necessary
What you need:
A passion for customer service
Fluent in English and Spanish
The desire to be a part of TQL while contributing to our continued growth
Hall of fame work ethic with a history of excellent attendance
Ability to take ownership of responsibilities and see tasks through completion
Excellent communication skills
Where you'll be: 6010 Exchange Parkway, San Antonio, Texas 78238
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com
Company address
You will be redirected to another website to apply.
Offer ID: #1237719,
Published: 6 days ago,
Company registered: 2 months ago
