Job Description
The salary range for this position is $56,000.00 -$63,000.00 DOE
This is how you WOW:
Work in Oneview Platform to manage, process and close tickets created by customers
· Use SAP to process orders and extract relevant data for customers and management
Create and deliver qualified leads for sales team to follow-up
Record suggestions and complaints from customers and report them to Product Management & Marketing departments
Participate in assigned training sessions and selected industry conferences
Work in conjunction with the Product, Sales Marketing and Finance teams
Perform additional tasks as required to support the operations team and the customer service strategy
Be a member of the Kärcher Team
It would be WOW if you would bring this in:
Post-secondary education from an accredited college or university or equivalent relevant experience
Minimum of three years in a customer service role
Demonstrated work experience in MS Office and CRM software
Solid SAP experience with VA, VL, MD modules
Knowledge of EDI transactions preferred
Excellent English and French communication skills (bilingual – written and verbal)
Experience of having worked in an organization that sells technical industrial products to professional customer segments industry preferred (e.g. hospitality, retail, healthcare, public services, industry, agriculture)
Our Kärcher WOW-package:
Remuneration includes a competitive compensation plan, excellent benefits, company contributions to a retirement plan, and a flexible work arrangement.
So: Wanna WOW with us?
Simply upload your resumeonline and leave your contact information. We look forward to getting to know you!
Together towards a clean world.
Fabiana Valbuena | Talent Acquisition Manager
Fabiana.valbuena@karcher.com
Job Type: Full-time
Pay: $56,000.00-$63,000.00 per year
Benefits:
Dental care
Life insurance
Paid time off
Vision care
Work Location: In person
This is how you WOW:
Work in Oneview Platform to manage, process and close tickets created by customers
· Use SAP to process orders and extract relevant data for customers and management
Create and deliver qualified leads for sales team to follow-up
Record suggestions and complaints from customers and report them to Product Management & Marketing departments
Participate in assigned training sessions and selected industry conferences
Work in conjunction with the Product, Sales Marketing and Finance teams
Perform additional tasks as required to support the operations team and the customer service strategy
Be a member of the Kärcher Team
It would be WOW if you would bring this in:
Post-secondary education from an accredited college or university or equivalent relevant experience
Minimum of three years in a customer service role
Demonstrated work experience in MS Office and CRM software
Solid SAP experience with VA, VL, MD modules
Knowledge of EDI transactions preferred
Excellent English and French communication skills (bilingual – written and verbal)
Experience of having worked in an organization that sells technical industrial products to professional customer segments industry preferred (e.g. hospitality, retail, healthcare, public services, industry, agriculture)
Our Kärcher WOW-package:
Remuneration includes a competitive compensation plan, excellent benefits, company contributions to a retirement plan, and a flexible work arrangement.
So: Wanna WOW with us?
Simply upload your resumeonline and leave your contact information. We look forward to getting to know you!
Together towards a clean world.
Fabiana Valbuena | Talent Acquisition Manager
Fabiana.valbuena@karcher.com
Job Type: Full-time
Pay: $56,000.00-$63,000.00 per year
Benefits:
Dental care
Life insurance
Paid time off
Vision care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Bilingual Customer Service Representative position is now open for candidates interested in the Customer Care sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.