Job Description
Bilingual Inside Sales Account Manager
Location: Scarborough, ON (In-Office)
Who are we?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support an established and reputable specialty distributor in hiring their newest Bilingual Inside Sales Account Manager.
The Account Manager will be responsible for supporting existing accounts with order entry, providing information on product specifications and availability, as well as growing the business by prospecting new customers.
What’s In It for You?
Competitive base salary plus annual bonus and comprehensive dental and health benefits
In-office role with a dynamic, supportive, and tenured team
Opportunities for personal and professional growth
A company that prioritizes
What Will You Do?
Maintain ongoing communication with customers through phone, email, and virtual meetings to share product information, promotions, and updates.
Provide inbound customer support by assisting with order processing, inquiries, and issue resolution.
Manage assigned performance metrics related to customer engagement, activity levels, and account growth.
Collaborate closely with internal sales teams to ensure consistent communication, feedback, and follow-up with customers.
Support account development initiatives, including promoting new products and sales programs.
Work toward achieving established sales, activity, and performance targets.
Use CRM systems to track customer interactions, manage accounts, and support sales activities.
Proactively identify potential risks to existing business and pursue new leads and growth opportunities.
Participate in industry events, trade shows, or meetings as required.
Continuously build product, customer, and market knowledge to support sales growth.
Stay informed on market trends and customer needs to identify opportunities and adapt to changing conditions.
What Do You Bring?
Bilingual fluency in French and English
2 or more years of Inside Sales or Customer Service experience, ideally in a B2B capacity and/or in distribution.
Experience working with retailers and/or medical clinics or professionals would be an asset.
Strong attention to detail, highly organized, and a proven ability to prioritize tasks to meet customer and business needs.
Willingness to learn and a curious, critical thinking attitude.
Collaborative and team-oriented.
Ability to meet set metrics and expectations.
A proactive, self-motivated attitude.
#MT1
Location: Scarborough, ON (In-Office)
Who are we?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support an established and reputable specialty distributor in hiring their newest Bilingual Inside Sales Account Manager.
The Account Manager will be responsible for supporting existing accounts with order entry, providing information on product specifications and availability, as well as growing the business by prospecting new customers.
What’s In It for You?
Competitive base salary plus annual bonus and comprehensive dental and health benefits
In-office role with a dynamic, supportive, and tenured team
Opportunities for personal and professional growth
A company that prioritizes
What Will You Do?
Maintain ongoing communication with customers through phone, email, and virtual meetings to share product information, promotions, and updates.
Provide inbound customer support by assisting with order processing, inquiries, and issue resolution.
Manage assigned performance metrics related to customer engagement, activity levels, and account growth.
Collaborate closely with internal sales teams to ensure consistent communication, feedback, and follow-up with customers.
Support account development initiatives, including promoting new products and sales programs.
Work toward achieving established sales, activity, and performance targets.
Use CRM systems to track customer interactions, manage accounts, and support sales activities.
Proactively identify potential risks to existing business and pursue new leads and growth opportunities.
Participate in industry events, trade shows, or meetings as required.
Continuously build product, customer, and market knowledge to support sales growth.
Stay informed on market trends and customer needs to identify opportunities and adapt to changing conditions.
What Do You Bring?
Bilingual fluency in French and English
2 or more years of Inside Sales or Customer Service experience, ideally in a B2B capacity and/or in distribution.
Experience working with retailers and/or medical clinics or professionals would be an asset.
Strong attention to detail, highly organized, and a proven ability to prioritize tasks to meet customer and business needs.
Willingness to learn and a curious, critical thinking attitude.
Collaborative and team-oriented.
Ability to meet set metrics and expectations.
A proactive, self-motivated attitude.
#MT1
💡 Quick Summary
Seeking a career-building opportunity? The Bilingual Customer Service Specialist (B2B Order Managmenet) position is now open for candidates interested in the Customer Care sector. This role in Scarborough offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.