Job Description
Team Management - Customer Service
Responsibilities
• Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
• Own all branch-banking objectives and overall branch supervision
• Ensure achievement of overall Branch Targets by generating business and cross sales
• Key Customer Relationship Management & supervision of all High Net Worth customer programs
• Ensure all components of the branch sales model function as per design
• Complaints Handling
• Review Branch Operations reports
• Branch Merchandising & co-ordination with Marketing at product level
• Review vault register
• Review Suspense & Dummy accounts
• Ensure compliance with Banking rules, Regulations & Procedures
• Periodic review of progress vs. objectives
• Ensure clarity of Business objectives among staff
EDUCATIONAL QUALIFICATION Any Graduate
CTC Range - 10 lkh ~ 12 lkh
Job location - Jaipur
💡 Quick Summary
Seeking a career-building opportunity? The Branch Manager position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.