Position - Branch Manager (on- rolls)

Minimum Exp - 5 Years

No NBFC experience - only banking experience

Qualification - Master (Finance), MBA - Finance

Location - Munda, Hanumangarh, Lunkaransar, Bikaner

Kolayat , Bikaner

Siwana, Balotra

Sujangarh, Churu

Jodhpur

Salary - 10-15 LPA

Job Description:

Overseeing daily operations

A bank's daily operations can include staff, inventory and customer service management, sales and logistics. Some tasks may involve:

Managing staff across multiple departments and ensuring they understand their tasks correctly

Monitoring each of the operations and devising strategies to streamline them

Resolving customer queries and complaints, and collecting their feedback for further improvement

Coordinating with the district manager to discuss sales strategies, finances, operations and other details.

Managing budget and finances

Banks Prepare Their Budget To Allocate Money To Different Departments And Ensure The Smooth Running Of Operations. Some Relevant Duties May Include:

Preparing a branch's budget to manage cash flow, assets, income and expenses

Monitoring financial performance using metrics, including revenue, costs and profits

Comparing the estimated budget with the actual expenditure to identify areas for improvement

Coordinating with the finance department to ensure accurate financial reporting and compliance with industry standards

Improving sales

A Robust Sales Strategy Can Help The Bank Advertise Its Products And Services To a Larger Audience. Your Duties May Include:

Performing market research, including analysing evolving trends, macroeconomic conditions, geopolitical scenarios, changes in regulations and competitors' strategies

Creating sales strategies by incorporating market research and setting targets to improve revenue

Monitoring sales activities and performance, and assisting the sales team in making changes to the strategy, if necessary

Identifying opportunities for growth, such as expanding customer base, launching new products and services, and collaborating with other branches

Related: Branch Head Resume Example (With Tips)

Conducting risk assessments

Some Risks Associated With Banks Include Credit, Operational, Market, Liquidity And Compliance Risks. A Risk Management Strategy Can Help Avoid a Decrease In Revenue, Disruption In Operations And Loss Of Reputation. Some Duties May Include:

Performing risk assessments by considering several factors, such as operational processes, financial management, market conditions and historical events, to identify potential risks

Conducting risk impact analyses to assess the severity of each hazard and classifying them based on their potential effect

Communicating the risks to customers, senior management, investors and other key participants to ensure transparency

Developing risk management strategies, both preventive and corrective, to minimise the impact of risks

Monitoring the effectiveness of risk management strategies by evaluating their approach towards new, unanticipated hazards and their efficiency in resolving recurring issues with ease

Related: Interview Questions And Answers For A Branch Manager

Building strong relationships with customers

Customer Relationship Management Helps Ensure a Company's Success. One Of a Branch Manager's Primary Responsibilities Is Focusing On Addressing Customers' Needs And Providing Quick Resolutions To Complaints. Here Are Some Of Their Duties:

Talking to customers to understand their requirements and proposing products, and services that can address their needs

Addressing customer complaints, queries and escalations on time

Collecting customers' feedback to improve client service and operations

Identifying opportunities to upsell or cross-sell products, and services to existing customers

Providing loyalty programmes, rewards and discounts to existing customer

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