Branch Operations Specialist

💰 ₹18,000 - ₹28,800 (Est.) 📍 Pune

Job Description

Who We Are:

Groww Mutual Fund, previously known as Indiabulls Mutual Fund, offers mutual fund schemes designed to suit the various needs and objectives of its investors.

We are anchored by principles of simplicity, transparency, long-term wealth creation, and unwavering focus on our customers. Our fund takes pride in identifying investment avenues that combine promising growth potential with solid fundamentals.

With the robust backing of Groww Invest-Tech Private Limited (formerly known as Nextbillion Technology Private Limited), our portfolio brims with a diverse range of schemes, from equity funds and hybrid funds to debt funds.

Our Mission:

Our foremost mission is to create steady, long-term wealth for our investors. We are relentlessly dedicated to unearthing promising opportunities and meticulously designing innovative schemes that enable our investors to harness these wealth-building potentials.

What We Stand For:

• Simplicity and Transparency: We ensure our communication about the fund’s performance, strategy, goals, and challenges is jargon-free. Our commitment is 100% clarity, empowering investors to make informed decisions.

• Focus on Consistent Wealth Creation: Consistency over intensity. Our precision lies in selecting securities that consistently compound returns, paving the way for investors to realize their financial aspirations.

• Customer Centricity: From tailored products that align with your financial objectives, to resources that inform your decisions, to the unwavering support that underscores our care — you remain the cornerstone of our endeavors.

• Innovation at the Forefront: We constantly strive to redefine the landscape of wealth management through our innovative schemes, catering to varying risk levels, time horizons, and liquidity scales.

Our team is a tapestry of passion, commitment, and innovation. Every member of the Groww Mutual Fund family is instilled with a sense of ownership, a customer-first mindset, unwavering integrity, and a thirst to challenge the established norms.

If you're inspired by the idea of redefining conventions and making a lasting impact, you might just be the addition we're seeking. Together, let's shape the future of wealth management in India.

Role Summary:

The Branch Operations role is responsible for ensuring smooth, efficient, and compliant operations at the Groww AMC branch. This includes investor servicing, documentation, KYC/AML checks, transaction processing, and supporting sales teams to deliver a superior customer experience. The role plays a key part in maintaining operational excellence, regulatory adherence, and process governance.

Key Responsibilities:

• Manage end-to-end branch operations including investor onboarding, documentation, KYC/AML verification, and transaction processing.

• Ensure accurate and timely execution of all mutual fund operational activities.

• Maintain high service standards through efficient query handling and customer support.

• Ensure the branch is audit-ready at all times, maintaining proper records and documentation.

• Adhere strictly to SEBI, AMFI, and internal compliance guidelines.

• Monitor operational risks and ensure timely resolution of discrepancies.

• Follow SOPs for branch operations and support periodic audits.

• Assist sales teams with operational requirements to improve onboarding and investor experience.

• Work closely with internal teams such as Compliance, Operations, Sales and Customer Support.

• Maintain operational dashboards, MIS reports, and error logs.

Requirements:

• Graduate (Commerce/Finance preferred); MBA is a plus.

• Strong understanding of mutual fund operations, KYC norms, and regulatory compliance.

• Excellent communication, customer servicing, and coordination skills.

• Detail-oriented, disciplined, and process-driven.

• Ability to work in a fast-paced, customer-centric environment.

💡 Quick Summary

Seeking a career-building opportunity? The Branch Operations Specialist position is now open for candidates interested in the Operations Executive Jobs sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.

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Job Details

Company Name: Groww Mutual Fund

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The expected salary for Branch Operations Specialist in Pune is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Branch Operations Specialist is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Branch Operations Specialist. Previous experience in Operations Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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