Job Description
Manufacturing Business Analyst
Medley, FL (on-site)
Make an impact where technology meets the manufacturing floor.
In this role, you’ll partner closely with plant leadership, business teams, and Corporate IT to keep critical systems running smoothly while helping drive continuous improvement across manufacturing operations. You’ll play a hands-on role supporting ERP systems, infrastructure, reporting, and projects that directly impact daily plant performance.
Why You’ll Love This Role:
• Be the go-to IT partner for the Medley, FL manufacturing plant
• Work on a mix of daily support and improvement initiatives
• Lead medium-sized projects with real business impact
• Collaborate with cross-functional teams and Pella’s IT groups
• Develop deep expertise in ERP, manufacturing applications, and plant infrastructure
What You’ll Do:
Day-to-Day System Support (45%)
• Support and enhance business systems to ensure reliability, performance, and availability
• Identify, troubleshoot, and resolve system and data issues
• Monitor system performance and leverage user feedback and metrics to drive improvements
• Support disaster recovery and business continuity objectives
Analysis, Design & Continuous Improvement (20%)
• Analyze business requirements and translate them into system designs
• Configure, integrate, test, and support system enhancements, upgrades, and CI initiatives
• Partner with senior analysts and leadership for design and solution reviews
Reporting & Metrics (10%)
• Extract, analyze, and format data for dashboards, reports, and performance metrics
• Help drive data-informed decision-making and process improvements
Project & Initiative Leadership (10%)
• Plan and coordinate medium-sized projects or complex components of larger initiatives
• Communicate progress and outcomes to IT and plant leadership
Documentation & Training (10%)
• Create and maintain system documentation
• Train end users on workflows, business processes, and reporting capabilities
• Enable adoption and confidence through clear communication and education
Advanced & Team Support (5%)
• Support teammates by providing functional and industry expertise on complex issues
• Share best practices and contribute to overall team capability
Additional Responsibilities:
• Provide on-site IT support for security, networking, and infrastructure
• Maintain and support the ERP system, including manufacturing applications
• Collaborate with Corporate IT and other manufacturing plants
• Lead and support business continuity and disaster recovery initiatives
• Participate in shared on-call support, scheduled maintenance, and after-hours support as needed
• Serve as IT leadership at the plant site for key initiatives
What You’ll Bring:
Education & Experience
• Bachelor’s degree required
• 2+ years of related functional or IT systems experience
Technical & Functional Skills
• Microsoft 365 (Outlook, Excel, Word, SharePoint)
• ERP systems (order processing, scheduling, purchasing, manufacturing applications)
• Reporting and data analysis
• Project management fundamentals
• Effective troubleshooting and problem-solving skills
• Familiarity with tools such as Cisco WebEx and Jabber a plus
Medley, FL (on-site)
Make an impact where technology meets the manufacturing floor.
In this role, you’ll partner closely with plant leadership, business teams, and Corporate IT to keep critical systems running smoothly while helping drive continuous improvement across manufacturing operations. You’ll play a hands-on role supporting ERP systems, infrastructure, reporting, and projects that directly impact daily plant performance.
Why You’ll Love This Role:
• Be the go-to IT partner for the Medley, FL manufacturing plant
• Work on a mix of daily support and improvement initiatives
• Lead medium-sized projects with real business impact
• Collaborate with cross-functional teams and Pella’s IT groups
• Develop deep expertise in ERP, manufacturing applications, and plant infrastructure
What You’ll Do:
Day-to-Day System Support (45%)
• Support and enhance business systems to ensure reliability, performance, and availability
• Identify, troubleshoot, and resolve system and data issues
• Monitor system performance and leverage user feedback and metrics to drive improvements
• Support disaster recovery and business continuity objectives
Analysis, Design & Continuous Improvement (20%)
• Analyze business requirements and translate them into system designs
• Configure, integrate, test, and support system enhancements, upgrades, and CI initiatives
• Partner with senior analysts and leadership for design and solution reviews
Reporting & Metrics (10%)
• Extract, analyze, and format data for dashboards, reports, and performance metrics
• Help drive data-informed decision-making and process improvements
Project & Initiative Leadership (10%)
• Plan and coordinate medium-sized projects or complex components of larger initiatives
• Communicate progress and outcomes to IT and plant leadership
Documentation & Training (10%)
• Create and maintain system documentation
• Train end users on workflows, business processes, and reporting capabilities
• Enable adoption and confidence through clear communication and education
Advanced & Team Support (5%)
• Support teammates by providing functional and industry expertise on complex issues
• Share best practices and contribute to overall team capability
Additional Responsibilities:
• Provide on-site IT support for security, networking, and infrastructure
• Maintain and support the ERP system, including manufacturing applications
• Collaborate with Corporate IT and other manufacturing plants
• Lead and support business continuity and disaster recovery initiatives
• Participate in shared on-call support, scheduled maintenance, and after-hours support as needed
• Serve as IT leadership at the plant site for key initiatives
What You’ll Bring:
Education & Experience
• Bachelor’s degree required
• 2+ years of related functional or IT systems experience
Technical & Functional Skills
• Microsoft 365 (Outlook, Excel, Word, SharePoint)
• ERP systems (order processing, scheduling, purchasing, manufacturing applications)
• Reporting and data analysis
• Project management fundamentals
• Effective troubleshooting and problem-solving skills
• Familiarity with tools such as Cisco WebEx and Jabber a plus
💡 Quick Summary
Seeking a career-building opportunity? The Business Analyst- Manufacturing position is now open for candidates interested in the Operations Executive Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
