Business Intelligence & Data Analyst Lead

VaVa Virtual Assistants


[Hiring] LEAD GENERATION ASSISTANT @VaVa Virtual Assistants
VaVa Virtual Assistants • via Remotive
4 days ago
Contractor
No Degree Mentioned
Apply on Remotive
Job description
VIRTUAL LEAD GENERATION ASSISTANT - CONTRACT/REMOTE

VaVa Virtual Assistants is a remote company based out of Atlanta, Georgia. We help businesses thrive by connecting them with one of our virtual professionals for specialized support across various industries. While our team is remote, we enjoy getting to know one another through daily conversation, project collaboration, and all-company virtual gatherings.

We are looking for a skilled Lead Generation Assistant who is capable of managing the account and client relationship. You will be responsible for running your service seamlessly and efficiently to ensure client satisfaction. To succeed in this role, you must be self-motivated, self-disciplined, and demonstrate a level of expertise that qualifies you to be a trusted advisor to our clients.

In addition to having the opportunity to work with our clients, you will be connected to the rest of our VaVa Team. This community is made up of kind, talented, and driven contractors that truly want to see one another succeed. You will be included in regular calls with clients and other contractors, and have the opportunity to reflect our company’s mission, vision and values.

Please look closely at the requirements and qualifications listed below as these are what will lead to success in this role. We sincerely appreciate your interest in joining our team!

EXPECTATIONS

Represent VaVa Virtual Assistants in a Positive & Professional Manner
• Demonstrate an exceptional work ethic and a positive attitude in all interactions
• Ensure all communication reflects the company’s values and level of professionalism
• Embrace VaVa values, standards, and contribute to a thriving company culture

Take Ownership of Client Satisfaction
• Understand and anticipate client needs while also communicating progress and updates
• Address challenges and problem solve without compromising quality of service
• Demonstrate a commitment to excellence in high-quality work and attention to detail
• Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service
Operational Responsibilities:
• Provide high-quality administrative support to clients, and occasionally collaborate with fellow VaVa team members as an opportunity for growth and to increase level of service
• Effectively manage tasks, projects, and deadlines to always meet client expectations
• Maintain open communication with the client, external stakeholders, and the VaVa team
• Provide the utmost care with keeping sensitive and confidential information private and secure at all times

RESPONSIBILITIES
• Research and develop a robust lead database
• Initiate contact with prospective clients by phone, email, direct messages, and mail
• Schedule and coordinate sales calls with the leads for the sales team
• Develop a thorough understanding of the company’s ideal client and industries
• Evaluate and qualify leads to ensure alignment with the client’s business goals
• Analyze lead generation metrics to gauge the effectiveness of campaigns and efforts
• Develop knowledge of industry trends and tools related to lead generation strategies
• Provide regular reports and insights to the client regarding lead generation performance
• Utilize information and resources to draft sales emails and create email templates

GENERAL QUALIFICATIONS
• Must reside and be authorized to work in the United States
• At least 2 years of lead generation experience
• At least 2 years of experience working in a virtual role
• Sales and marketing experience is a plus

TECHNICAL QUALIFICATIONS
• Experience generating leads across various channels
• Excellent verbal and written communication
• Experience with cold calling
• Proficient in MS Office and G Suite programs is a plus
• Experience using CRM softwares is a plus
• Experience using scheduling softwares is a plus
• Strong communication, organization, project, and time management skills

Experience Requirements
Entry Level
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Affirm


Business Intelligence & Data Analyst Lead
Affirm • via Career Vault
Full–time
No Degree Mentioned
Apply on Career Vault
Job description
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly.

We’re looking for thoughtful, driven professionals to join our new team. The Operations Strategy & Analytics team is responsible for using data driven insights to drive overall servicing strategy across contact channels, customer segmentation, product roadmaps, and technology investments. The ideal candidate will have strong analytical and problem solving skills, as well as interpersonal skills to work across the organization and with external partners to drive forward recommendations.

What you'll do
• Build cross-functional relationships and partner with our Product, Engineering, and Risk teams to drive operational efficiency and effectiveness, and build out the next generation of servicing
• Own the roadmap to deliver scalable and robust data infrastructure and BI capabilities across all of operations
• Use technology to reliably and efficiently automate processes and tasks
• Empower the operations organization to be able to access and drive business insights
• Maintain and build out a robust knowledge base and source of truth for all data and metrics
• Apply creative approaches and prototype predictive modeling and segmentation solutions
• Be the technical leader across operations
• Maintain a solid understanding of our evolving data warehouse and provide technical mentorship across all of operations

What we look for
• Passion and drive to disrupt the lending and financial industry for the better
• 5+ years of experience in an analytically-focused role (analytics, consulting, finance, etc.)
• Strong working knowledge of SQL and experience with Python or R
• Good interpersonal skills and ability to lead multi-functionally, and influence external parties
• Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
• A passion for finding insights in data and driving change based on those insights
• Ability to communicate and influence both technical and non-technical audiences
• Enough laziness to find a faster way to do your least favorite tasks
• Humility and standout colleague - you go out of your way to help teammates

Location - Remote U.S.

#LI-Remote

Affirm is proud to be a remote-first company! Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-1+ guidelines.

If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of my personal information as described therein.

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