Job Description
HSAV SERVICES PRIVATE LIMITED
Business Process Outsourcing
HSAV SERVICES PRIVATE LIMITED • Ahmedabad, Gujarat • via LinkedIn
2 days ago
Full–time
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Job description
About the Role
We are seeking enthusiastic and customer-focused individuals to join our team as Call Center Representatives for our International BPO operations. The ideal candidate will handle inbound and outbound calls, ensuring excellent customer service while meeting company objectives.
Key Responsibilities : Handle inbound and outbound calls for international clients.
Address customer inquiries, resolve issues, and provide information about products/services.
Meet or exceed performance metrics such as call quality, resolution time, and customer satisfaction.
Maintain accurate records of customer interactions in the CRM system.
Follow company policies and procedures to ensure compliance.
Collaborate with team members and provide feedback to improve processes.
Skills and Qualifications:
Excellent verbal and written communication skills in [Language/English].
Prior experience in a BPO or call center environment is a plus.
Strong problem-solving and multitasking skills.
Proficiency in using computers and CRM systems.
Ability to work in a fast-paced environment and meet targets.
Flexibility to work in shifts, including weekends and holidays.
Benefits:
Competitive salary with performance-based incentives.
Comprehensive training programs.
Career growth opportunities.
Flexible work schedule.
Note working time will be
6 AM to 2 PM Monday to Friday
💡 Quick Summary
Seeking a career-building opportunity? The Business Process Outsourcing position is now open for candidates interested in the Work from home Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
