Job Description
Company Description
Mek Peripherals India Pvt Ltd is a leading value-added distributor of IT infrastructure solutions, catering to resellers and systems integrators across India. Headquartered in Mumbai, Maharashtra, the company has established a significant presence and reach nationwide. By offering renowned global brands such as Dell, Intel, AMD, Nvidia, ASUS, and Western Digital, Mek Peripherals serves over 5,000 partners across India. The company is committed to delivering high-quality solutions that support the IT ecosystem.
Role Description
This is a Intermship on-site role for a Call Agent Intern located in Mumbai. The Call Agent Intern will be responsible for managing outbound and inbound calls, handling inquiries, resolving customer concerns, and providing excellent support to partners and clients. Other day-to-day responsibilities include maintaining accurate records of interactions and ensuring client satisfaction through timely and professional communication.
Qualifications
• Organizational skills, attention to detail, and the ability to accurately maintain records
• Basic computer proficiency to manage calls and records using Excel
• Ability to work collaboratively in a team-oriented environment
• A positive attitude, adaptability, and willingness to learn
• Proficiency in English and local languages is an advantage
Mek Peripherals India Pvt Ltd is a leading value-added distributor of IT infrastructure solutions, catering to resellers and systems integrators across India. Headquartered in Mumbai, Maharashtra, the company has established a significant presence and reach nationwide. By offering renowned global brands such as Dell, Intel, AMD, Nvidia, ASUS, and Western Digital, Mek Peripherals serves over 5,000 partners across India. The company is committed to delivering high-quality solutions that support the IT ecosystem.
Role Description
This is a Intermship on-site role for a Call Agent Intern located in Mumbai. The Call Agent Intern will be responsible for managing outbound and inbound calls, handling inquiries, resolving customer concerns, and providing excellent support to partners and clients. Other day-to-day responsibilities include maintaining accurate records of interactions and ensuring client satisfaction through timely and professional communication.
Qualifications
• Organizational skills, attention to detail, and the ability to accurately maintain records
• Basic computer proficiency to manage calls and records using Excel
• Ability to work collaboratively in a team-oriented environment
• A positive attitude, adaptability, and willingness to learn
• Proficiency in English and local languages is an advantage
💡 Quick Summary
Seeking a career-building opportunity? The Call Agent Intern position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
