Job Description
> Roles & Responsibilities:
>
> - Answering calls from customers professionally and responding to customer inquiries and complaints.
> - Researching required information using available resources.
> - Handling and resolving customer complaints regarding product sales to customer service problems.
> - Providing customers with the organization’s service and product information.
> - Processing forms, orders, and applications requested by the customers.
>
> Skill Set Required:
>
> - Minimum level of German certification - B2.
> - Having a voice process experience is preferred.
> - Good oral and written ability in German.
> - Excellent listening and interpersonal skills.
> - High customer service orientation.
> - Excellent communication skill for phone calls
>
> - Answering calls from customers professionally and responding to customer inquiries and complaints.
> - Researching required information using available resources.
> - Handling and resolving customer complaints regarding product sales to customer service problems.
> - Providing customers with the organization’s service and product information.
> - Processing forms, orders, and applications requested by the customers.
>
> Skill Set Required:
>
> - Minimum level of German certification - B2.
> - Having a voice process experience is preferred.
> - Good oral and written ability in German.
> - Excellent listening and interpersonal skills.
> - High customer service orientation.
> - Excellent communication skill for phone calls
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Agent | German Voice Process | NVI361 position is now open for candidates interested in the Customer Care sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.