Job Description
Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on ******** criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Requirements:
• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities
Job Type:
Fresher
Salary:
₹14,000.00 - ₹27,000.00 per month
Benefits:
• Commuter assistance
Schedule:
• Rotational shift
• Weekend availability
Ability to commute/relocate:
• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (required)
Language:
• English (required)
Speak with the employer
• +1-XXXXXXXXXX
• Maintain customer satisfaction ratings based on ******** criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Requirements:
• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities
Job Type:
Fresher
Salary:
₹14,000.00 - ₹27,000.00 per month
Benefits:
• Commuter assistance
Schedule:
• Rotational shift
• Weekend availability
Ability to commute/relocate:
• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (required)
Language:
• English (required)
Speak with the employer
• +1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive position is now open for candidates interested in the Customer Care sector. This role in Chandigarh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
