Job Description
Job Summary:
The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her
Responsibilities and Duties :
• To respond to all incoming calls within a specified TAT.
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
Computers Education:
Bachelor's (Preferred)
Benefits:
Provident Fund (PF)
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
