Job Description
Job Summary
Location: Vaughan
We are seeking a motivated and results-driven Call Center Sales Representatives to join our Inside Sales team. In this role, you will be responsible for engaging with potential customers over the phone, understanding their needs, and booking appointments for our Home Comfort Advisors.
The ideal candidate will possess a background in customer service, sales or call center environments, excellent communication skills, and a passion for customer service.
You will play a key role in contacting prospective leads, qualifying their interest, and scheduling in-home consultations with our HVAC specialists. This position is critical to supporting the sales pipeline and ensuring a smooth handoff from lead generation to field sales.
Key Qualifications:
1+ year of experience in call center, telemarketing, sales, or customer service
Strong communication skills and phone etiquette
Familiarity with Salesforce and Five9 (preferred but not required)
HVAC or home services industry experience is an asset
Responsibilities
Conduct outbound calls to prospective clients to generate interest in our products and services
Qualify leads and schedule in-home consultations with HVAC specialists
Build and maintain relationships with customers to encourage repeat business
Track sales activities, manage leads, and report on performance using Salesforce
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Stay informed about industry trends and competitor offerings to communicate value propositions effectively
Participate in targeted telemarketing campaigns to promote new products and services
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
Dental care
On-site parking
Work Location: In person
Location: Vaughan
We are seeking a motivated and results-driven Call Center Sales Representatives to join our Inside Sales team. In this role, you will be responsible for engaging with potential customers over the phone, understanding their needs, and booking appointments for our Home Comfort Advisors.
The ideal candidate will possess a background in customer service, sales or call center environments, excellent communication skills, and a passion for customer service.
You will play a key role in contacting prospective leads, qualifying their interest, and scheduling in-home consultations with our HVAC specialists. This position is critical to supporting the sales pipeline and ensuring a smooth handoff from lead generation to field sales.
Key Qualifications:
1+ year of experience in call center, telemarketing, sales, or customer service
Strong communication skills and phone etiquette
Familiarity with Salesforce and Five9 (preferred but not required)
HVAC or home services industry experience is an asset
Responsibilities
Conduct outbound calls to prospective clients to generate interest in our products and services
Qualify leads and schedule in-home consultations with HVAC specialists
Build and maintain relationships with customers to encourage repeat business
Track sales activities, manage leads, and report on performance using Salesforce
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Stay informed about industry trends and competitor offerings to communicate value propositions effectively
Participate in targeted telemarketing campaigns to promote new products and services
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
Dental care
On-site parking
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Sales Specialist position is now open for candidates interested in the Customer Care sector. This role in Concord offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.