Job Description
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets
Job Types: Full-time, Permanent, Fresher
Pay: ₹23,100.00 - ₹32,800.00 per month
Benefits:
• Provident Fund
Work Location: In person
Job Types: Full-time, Permanent, Fresher
Pay: ₹23,100.00 - ₹32,800.00 per month
Benefits:
• Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Call Centre Operator position is now open for candidates interested in the Customer Care sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.