Job Description
Key Responsibilities
• Serve as a critical liaison between patients and healthcare providers.
• Manage a dedicated patient caseload, conducting thorough monthly follow-ups as their personal “Health Coach.”
• Address various topics in conversations, including medication adherence, symptom management, and individual support needs.
• Identify and help resolve barriers, guiding patients in achieving their health objectives set with their medical practitioners.
• Accurately verify and document patient details such as demographics, medical histories, medications, and conditions to create comprehensive clinical summaries utilizing certified software.
• Develop tailored care plans that consider the holistic needs of each patient, encompassing physical, mental, cognitive, and psychosocial factors.
• Act as a compassionate resource for patients, facilitating access to urgent chronic care when necessary, ensuring seamless continuity of care.
Required Skills
• Valid certification as a CMA, CCMA, or RMA.
• Proficient in HIPAA regulations and maintaining patient confidentiality.
• Exceptional communication skills, capable of managing challenging dialogues with professionalism.
• Fluency in Korean is essential.
Qualifications
• A minimum of one year of face-to-face healthcare experience is required.
• Preferred background in phone-based healthcare communication.
Career Growth Opportunities
Our organization is dedicated to fostering a culture of continuous learning and professional advancement. We provide numerous training programs and resources that enable employees to enhance their skills and progress within their careers.
Compensation And Benefits
• Hourly pay range from \(18 to \)26, complemented by additional incentives.
• Comprehensive medical insurance, along with dental and vision plans.
• 401K plan with matching contributions.
• Paid time off for full-time employees, including six paid holidays and two floating holidays each year.
• Flexible scheduling to support work-life balance and no physical demands such as prolonged standing or lifting.
• Employee assistance program and opportunities for ongoing training.
If you are passionate about making a positive impact on patients’ lives and are eager to be part of a supportive and innovative team, we welcome your application.
Employment Type: Full-Time
💡 Quick Summary
Seeking a career-building opportunity? The Care Manager | Korean Speaking Certified Medical Assistant |Telehealth | Remote | WFH position is now open for candidates interested in the Work from home Jobs sector. This role in Downers Grove offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
