Cargo Customer Service Agent

💰 ₹21,600 - ₹34,560 (Est.) 📍 Dorval

Job Description

At ACI Air Cargo Inc., we are experts in Airline Freight Handling specializing in a wide range of services to Airlines, Forwarders, Shippers and Consignees. Our customers rely on us to ensure the smooth and efficient flow of goods from producer to user. By offering superior quality and customer service within a corporate climate of innovation and enhanced efficiency, we are able to offer true value to all of our clients.

ACI Air Cargo Inc. is currently looking to recruit a Cargo Customer Service Agents to join our team at the Montreal location.

General Job Summary:

The Cargo Customer Service Agent is responsible for expediting the movement of domestic and international freight shipments by following established processes set out by the Airline, Transport Canada and Canadian Customs. They interface directly with freight forwarders, individual consignees and airline representatives to handle the acceptance, processing and dispatching of export and import cargo. The Cargo Customer Service Agent is concerned with making sure that the cargo is expedited properly by ensuring bills of lading and associated paperwork are in order. Some Warehousing experience is required.

We Offer

a fun and challenging work environment
competitive salary
group benefits
company uniforms
opportunities for advancement
immediate starts available
Requirements

Prior Customer Service experience
Prior Transportation/Air Freight experience
Prior Freight Forwarding experience
Clean criminal background search
Valid Class 5 Driver’s License
Ability to obtain Airport Clearance
Website: http://atlantisairlink.com/

#hi

Job Type: Full-time

Pay: Up to $21.00 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Education:

Secondary School (preferred)
Experience:

customer service: 3 years (preferred)
Air Freight: 1 year (preferred)
Freight Forwarding: 1 year (preferred)
Language:

English (preferred)
French (preferred)
Licence/Certification:

Class 5 Drivers Licence (preferred)
Work Location: In person

 

💡 Quick Summary

Seeking a career-building opportunity? The Cargo Customer Service Agent position is now open for candidates interested in the Customer Care sector. This role in Dorval offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

Sponsored

Job Details

Company Name: ACI Air Cargo Inc.

Frequently Asked Questions

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The expected salary for Cargo Customer Service Agent in Dorval is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Cargo Customer Service Agent is an on-site position based in Dorval. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Cargo Customer Service Agent. Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
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