Job Description
Case Support Officer
Corrective Services
Salary: Level 2, $76,912 - $82,464 p.a. plus 12% superannuation (PSCAA 2024)
Position number: 010478
Work type: Permanent - Full Time
Location: Yangebup
Closing date: 2026-03-20 4:30 PM (YYYY-MM-DD)
This is a permanent, full-time vacancy.
About Justice
When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
About the role
The Case Support Officer provides an appropriate level of non-case supervision and monitors the performance of community work of young people who offend, which includes liaison with relevant stakeholders, and the preparation of verbal and written casework.
Eligibility
Permanent positions – To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.
WWC positions – In accordance with the National Child Safety Principles, people who work directly with children and young people, you must have a current Working with Children Check or be able to successfully apply for one to be eligible for appointment to this position.
Benefits and opportunities
Flexible working arrangements
Career pathway opportunities
Learning and development opportunity programs
Check out the attached Applicant Information Pack to find out other benefits of working for Justice
Application process
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.
We require you to submit:
A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.
Contact details of two work related referees.
A one-page statement addressing your suitability for the role in the context of following Job-Related Requirements. Please provide examples to support your claims.
Achieve results
The ability to see tasks through to completion; rescheduling and reorganising work to reflect changes in priority. Applies own expertise to work tasks, learn new products and services and maintain accurate records and file.
Buils Productive Relastionships
The capacity to responds under direction to changes in client needs and expectations, manage progress and keeps clients informed and provide prompt and courteous service, as well as the capacity to recognise the value of individual differences and work styles.
Communicates and Influences Effectively
The ability to explain information using language appropriate to the client while limiting the use of jargon, listen and ask questions to ensure understanding and to confirm that the message has been understood and to discuss issues calmly.
All remaining Job-Related Requirements and Role Specific Criteria will be assessed at a later stage in the recruitment process.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Justice for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy and Commissioner’s Instructions and No. 39: Interim Arrangements to Fill Public Sector Vacancies. Permanent, fixed term, full time and part time appointments may be offered during this period.
For further job-related information
If you would like further information regarding the vacancy please contact Christopher Lee, Team Leader on (08) 9412 3300 for a confidential discussion.
Equity and Diversity
The Department of Justice is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, women, culturally and linguistically diverse people, and other diversity groups.
Aboriginal job seekers may contact the Aboriginal Workforce Development Team on [email protected] or call (08) 9264 1700 for culturally appropriate application advice.
Applicants with disability requiring adjustments or accessibility support at any stage of the selection process can contact the hiring manager as listed under the ‘Further Information’ section or contact the Diversity and Inclusion team on [email protected] or (08) 9264 1700 for a confidential discussion.
Submitting your application
Applicants are requested to apply online. To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk [email protected] on 1300XXXXXX for assistance.
To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.
The Department of Justice has introduced a smoke-free policy, which has been fully implemented across all women’s prisons and the Academy, with all other prison sites to follow before the end of 2025.
Corrective Services
Salary: Level 2, $76,912 - $82,464 p.a. plus 12% superannuation (PSCAA 2024)
Position number: 010478
Work type: Permanent - Full Time
Location: Yangebup
Closing date: 2026-03-20 4:30 PM (YYYY-MM-DD)
This is a permanent, full-time vacancy.
About Justice
When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
About the role
The Case Support Officer provides an appropriate level of non-case supervision and monitors the performance of community work of young people who offend, which includes liaison with relevant stakeholders, and the preparation of verbal and written casework.
Eligibility
Permanent positions – To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.
WWC positions – In accordance with the National Child Safety Principles, people who work directly with children and young people, you must have a current Working with Children Check or be able to successfully apply for one to be eligible for appointment to this position.
Benefits and opportunities
Flexible working arrangements
Career pathway opportunities
Learning and development opportunity programs
Check out the attached Applicant Information Pack to find out other benefits of working for Justice
Application process
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.
We require you to submit:
A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.
Contact details of two work related referees.
A one-page statement addressing your suitability for the role in the context of following Job-Related Requirements. Please provide examples to support your claims.
Achieve results
The ability to see tasks through to completion; rescheduling and reorganising work to reflect changes in priority. Applies own expertise to work tasks, learn new products and services and maintain accurate records and file.
Buils Productive Relastionships
The capacity to responds under direction to changes in client needs and expectations, manage progress and keeps clients informed and provide prompt and courteous service, as well as the capacity to recognise the value of individual differences and work styles.
Communicates and Influences Effectively
The ability to explain information using language appropriate to the client while limiting the use of jargon, listen and ask questions to ensure understanding and to confirm that the message has been understood and to discuss issues calmly.
All remaining Job-Related Requirements and Role Specific Criteria will be assessed at a later stage in the recruitment process.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Justice for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy and Commissioner’s Instructions and No. 39: Interim Arrangements to Fill Public Sector Vacancies. Permanent, fixed term, full time and part time appointments may be offered during this period.
For further job-related information
If you would like further information regarding the vacancy please contact Christopher Lee, Team Leader on (08) 9412 3300 for a confidential discussion.
Equity and Diversity
The Department of Justice is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, women, culturally and linguistically diverse people, and other diversity groups.
Aboriginal job seekers may contact the Aboriginal Workforce Development Team on [email protected] or call (08) 9264 1700 for culturally appropriate application advice.
Applicants with disability requiring adjustments or accessibility support at any stage of the selection process can contact the hiring manager as listed under the ‘Further Information’ section or contact the Diversity and Inclusion team on [email protected] or (08) 9264 1700 for a confidential discussion.
Submitting your application
Applicants are requested to apply online. To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk [email protected] on 1300XXXXXX for assistance.
To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.
The Department of Justice has introduced a smoke-free policy, which has been fully implemented across all women’s prisons and the Academy, with all other prison sites to follow before the end of 2025.
💡 Quick Summary
Seeking a career-building opportunity? The Case Support Officer position is now open for candidates interested in the Government Job Alert sector. This role in Yangebup offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
