Job Description
Department of Transportation and Infrastructure
Engineering and Field Level V
Claim Analyst
Open
Property Services Branch
Fredericton
Who we are
The work we do has a positive impact on our communities and helps improve the everyday lives of New Brunswickers. Together, we are over 45,000 New Brunswickers who are passionate problem-solvers, who make a difference and are proud to call New Brunswick home.
The Department of Transportation and Infrastructure has a broad mandate and is committed to maintaining and improving New Brunswick’s public infrastructure. The Department of Transportation and Infrastructure’s mission is to contribute to New Brunswick’s economy and quality of life by providing and supporting sustainable infrastructure that allows for the safe and efficient movement of people, goods and government services to the public. Not only is the department responsible for managing over 18,000 kilometers of provincial highways, it also manages the planning, design and construction of hospitals, schools and other government buildings.
The Damage Claims and Court Services Unit oversees incident investigations related to personal injury, property, and environmental damages. Its responsibilities include investigating claims from the public, recovery actions, and developing and maintaining the Department's policies concerning claims processes. The Unit also provides expert support and advice related to incident response.
What you will do
Reporting to the Manager of the Damage Claims and Court Services Unit, the successful candidate will be responsible for:
investigating property and environmental damage reported by the public;
providing positive, open communication with the public regarding procedures and investigation conclusions;
supporting the Manager with investigations related to litigation actions and New Brunswick Small Claims Court preparation;
drafting detailed-memos, letters, and reports concerning claim status;
ensuring interactive communication between claimants, government departments, and other stakeholders.
Work environment:
Office location: 440 King Street, Fredericton.
Open office layout.
Standard hours of work: Monday – Friday.
We promote a scent-reduced environment.
Some travel within the province will be required.
Who you are
Key behavioural competencies:
Analytical Thinking/Judgment
Effective Interactive Communication
Information Seeking
Results Orientation
Teamwork and Cooperation
Essential Qualifications:
Engineering and Field Level V:
Graduation from a recognized two (2) year Engineering Technology Program.
A minimum of four (4) years of related work experience in investigation and/or writing reports.
Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body.
Experience with Microsoft Office Suite.
Valid Class 5 driver’s license as issued by the Province of New Brunswick.
If there are no applicants with the above essential qualifications, we may consider applicants with the following qualifications and appoint at a lower classification.
Engineering and Field Level IV:
Graduation from a recognized two (2) year Engineering Technology Program.
A minimum of three (3) years of related work experience in investigation and/or writing reports.
Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body.
Experience with Microsoft Office Suite.
Valid Class 5 driver’s license as issued by the Province of New Brunswick.
Engineering and Field Level III:
Graduation from a recognized two (2) year Engineering Technology Program.
A minimum of two (2) years of related work experience in investigation and/or writing reports.
Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body.
Experience with Microsoft Office Suite.
Valid Class 5 driver’s license as issued by the Province of New Brunswick.
An equivalent combination of education, training and experience may be considered.
Written and spoken competence in English and French is required. Please state your language capability .
Applicants must clearly demonstrate the essential qualifications to be given further consideration.
Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
Please ensure that your preferred language of assessment is identified in your résumé.
Asset Qualifications:
Preference may be given to candidates that demonstrate the following assets:
Experience in preparing for and/or participation in civil litigation proceedings.
Experience preparing for Small Claims Court, collaborating with internal and external stakeholders, claims processes, or experience communicating investigation results with the public.
Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.
The Department of Transportation and Infrastructure offers:
Meaningful work and the opportunity to support New Brunswickers in times of need.
Opportunities for career growth, professional development and training.
Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, Long-Term Disability and the Public Service Shared Risk Pension Plan.
Free access to Employee and Family Assistance Program (EFAP) and services.
SALARY:
Engineering and Field Level V: $1,935.00 to $2,434.00 bi-weekly, based on 36.25 hours per week.
Engineering and Field Level IV: $1,763.00 to $2,211.00 bi-weekly, based on 36.25 hours per week.
Engineering and Field Level III: $1,622.00 to $2,036.00 bi-weekly, based on 36.25 hours per week.
Providing a safe workplace for all . Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.
How to apply
We encourage applicants to apply on-line, by April 24, 2026 , indicating competition number (15864) 2026-D55-01 . This competition may be used to fill future vacancies at the same level.
We thank all those who apply, however, only those selected for further consideration will be contacted.
As per the Civil Service Act , veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.
We are an Equal Employment Opportunity Program contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.
The New Brunswick Public Service: Improving the lives of New Brunswickers every day!
Subscribe to our newsletter
Engineering and Field Level V
Claim Analyst
Open
Property Services Branch
Fredericton
Who we are
The work we do has a positive impact on our communities and helps improve the everyday lives of New Brunswickers. Together, we are over 45,000 New Brunswickers who are passionate problem-solvers, who make a difference and are proud to call New Brunswick home.
The Department of Transportation and Infrastructure has a broad mandate and is committed to maintaining and improving New Brunswick’s public infrastructure. The Department of Transportation and Infrastructure’s mission is to contribute to New Brunswick’s economy and quality of life by providing and supporting sustainable infrastructure that allows for the safe and efficient movement of people, goods and government services to the public. Not only is the department responsible for managing over 18,000 kilometers of provincial highways, it also manages the planning, design and construction of hospitals, schools and other government buildings.
The Damage Claims and Court Services Unit oversees incident investigations related to personal injury, property, and environmental damages. Its responsibilities include investigating claims from the public, recovery actions, and developing and maintaining the Department's policies concerning claims processes. The Unit also provides expert support and advice related to incident response.
What you will do
Reporting to the Manager of the Damage Claims and Court Services Unit, the successful candidate will be responsible for:
investigating property and environmental damage reported by the public;
providing positive, open communication with the public regarding procedures and investigation conclusions;
supporting the Manager with investigations related to litigation actions and New Brunswick Small Claims Court preparation;
drafting detailed-memos, letters, and reports concerning claim status;
ensuring interactive communication between claimants, government departments, and other stakeholders.
Work environment:
Office location: 440 King Street, Fredericton.
Open office layout.
Standard hours of work: Monday – Friday.
We promote a scent-reduced environment.
Some travel within the province will be required.
Who you are
Key behavioural competencies:
Analytical Thinking/Judgment
Effective Interactive Communication
Information Seeking
Results Orientation
Teamwork and Cooperation
Essential Qualifications:
Engineering and Field Level V:
Graduation from a recognized two (2) year Engineering Technology Program.
A minimum of four (4) years of related work experience in investigation and/or writing reports.
Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body.
Experience with Microsoft Office Suite.
Valid Class 5 driver’s license as issued by the Province of New Brunswick.
If there are no applicants with the above essential qualifications, we may consider applicants with the following qualifications and appoint at a lower classification.
Engineering and Field Level IV:
Graduation from a recognized two (2) year Engineering Technology Program.
A minimum of three (3) years of related work experience in investigation and/or writing reports.
Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body.
Experience with Microsoft Office Suite.
Valid Class 5 driver’s license as issued by the Province of New Brunswick.
Engineering and Field Level III:
Graduation from a recognized two (2) year Engineering Technology Program.
A minimum of two (2) years of related work experience in investigation and/or writing reports.
Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body.
Experience with Microsoft Office Suite.
Valid Class 5 driver’s license as issued by the Province of New Brunswick.
An equivalent combination of education, training and experience may be considered.
Written and spoken competence in English and French is required. Please state your language capability .
Applicants must clearly demonstrate the essential qualifications to be given further consideration.
Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
Please ensure that your preferred language of assessment is identified in your résumé.
Asset Qualifications:
Preference may be given to candidates that demonstrate the following assets:
Experience in preparing for and/or participation in civil litigation proceedings.
Experience preparing for Small Claims Court, collaborating with internal and external stakeholders, claims processes, or experience communicating investigation results with the public.
Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.
The Department of Transportation and Infrastructure offers:
Meaningful work and the opportunity to support New Brunswickers in times of need.
Opportunities for career growth, professional development and training.
Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, Long-Term Disability and the Public Service Shared Risk Pension Plan.
Free access to Employee and Family Assistance Program (EFAP) and services.
SALARY:
Engineering and Field Level V: $1,935.00 to $2,434.00 bi-weekly, based on 36.25 hours per week.
Engineering and Field Level IV: $1,763.00 to $2,211.00 bi-weekly, based on 36.25 hours per week.
Engineering and Field Level III: $1,622.00 to $2,036.00 bi-weekly, based on 36.25 hours per week.
Providing a safe workplace for all . Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.
How to apply
We encourage applicants to apply on-line, by April 24, 2026 , indicating competition number (15864) 2026-D55-01 . This competition may be used to fill future vacancies at the same level.
We thank all those who apply, however, only those selected for further consideration will be contacted.
As per the Civil Service Act , veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.
We are an Equal Employment Opportunity Program contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.
The New Brunswick Public Service: Improving the lives of New Brunswickers every day!
Subscribe to our newsletter
💡 Quick Summary
Seeking a career-building opportunity? The Claim Analyst position is now open for candidates interested in the Government Job Alert sector. This role in Fredericton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
