Job Description
Full job description
Overview:
Casual hourly rate $43.21 inclusive of casual loading.
Adhoc Casual (no fixed hours). Looking for two staff members.
Work in a brand-new office building in Melbourne’s CBD – located on Franklin Street, with easy access to public transport and a short walk to the Queen Victoria Market
Our values - Passion | Impact | Inclusion | Integrity | Courage | Imagination
About RMIT University Pathways (RMIT UP)
RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.
Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT’s values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.
Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.
Facilities Team
The Facilities team is a small team who responds to the daily requests to keep the spaces we work and teach in functioning optimally. We also have a regular cycle of tasks that we complete to keep the space looking fabulous and are well presented. This role allows us to support these functions during key periods, such as mid and end semester when we need to service a lot of areas in a short period of time. It also lets us tackle projects that come semi regularly and makes sure we have a facilities presence when existing team members are on leave. We look forward to sharing the running knowledge of our organisation with the right practically minded candidate.
About the role
The Facilities Assistant reporting to the Facilities Executive, you will provide on-site facilities support on a casual basis, assisting with general maintenance, event support, and responding to facilities requests across classrooms and shared spaces.
Key responsibilities
Assist with furniture relocations and set-ups within the building
Support basic plant maintenance activities
Distribute stationery and office supplies
Conduct visual inspections of reported facilities issues
Assist with internal events and room set-ups
Support the Facilities Officer with tasks impacting multiple classrooms
Carry out non-standard cleaning tasks beyond contracted services, including:
Whiteboards
Spot carpet and furniture steaming
Desk and fridge cleaning
Monitor and respond to Facilities ServiceNow requests
About You
You will bring a practical mindset and a strong customer service focus, with the ability to work both independently and as part of a team.
Essential:
Clear verbal communication skills
Ability to solve problems and implement solutions for basic facilities tasks
Understanding of workplace health and safety regulations
Strong customer service skills and self-motivation, even when completing repetitive tasks
Comfortable interacting with students and staff across various areas
Ability to build positive working relationships at all levels
Reliable, proactive, and flexible approach to work
What we offer you
We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you’ll enjoy:
Employee discounts at leading retailers.
A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.
Access to professional development opportunities, such as training, upskilling, leadership programs, and LinkedIn Learning.
To Apply
Please submit your CV and a cover letter addressing your suitability for this position by clicking on the ‘Apply’ link. Cover letters should be addressed to HR.
Email HR:
applications.rmit.up@rmit.edu.au
(Please note: Applications will NOT be accepted via this email. To apply, submit your application via our website’s careers page
www.rmit.edu.au/up
.) Please note that we are interviewing progressively, as we receive applications, so please do not wait until the close date to submit your application.
For more details, refer to the Position Description:
http://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-casual-facilities-assistant.pdf
Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check
Our Commitment to Inclusion
At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, ****** orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.
We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.
As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at
applications.rmit.up@rmit.edu.au
with your preferred communication method, and we will be in touch to discuss your requirements.
Read our Child Safety Policy:
Child Safety Policy
We are a Circle Back Initiative Employer – we commit to responding to every applicant.
Applications Close:
1 Mar 2026 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, ****** orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the
National Higher Education Code to Prevent and Respond to Gender-based Violence
. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via
talentsupport@rmit.edu.au
or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
Overview:
Casual hourly rate $43.21 inclusive of casual loading.
Adhoc Casual (no fixed hours). Looking for two staff members.
Work in a brand-new office building in Melbourne’s CBD – located on Franklin Street, with easy access to public transport and a short walk to the Queen Victoria Market
Our values - Passion | Impact | Inclusion | Integrity | Courage | Imagination
About RMIT University Pathways (RMIT UP)
RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.
Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT’s values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.
Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.
Facilities Team
The Facilities team is a small team who responds to the daily requests to keep the spaces we work and teach in functioning optimally. We also have a regular cycle of tasks that we complete to keep the space looking fabulous and are well presented. This role allows us to support these functions during key periods, such as mid and end semester when we need to service a lot of areas in a short period of time. It also lets us tackle projects that come semi regularly and makes sure we have a facilities presence when existing team members are on leave. We look forward to sharing the running knowledge of our organisation with the right practically minded candidate.
About the role
The Facilities Assistant reporting to the Facilities Executive, you will provide on-site facilities support on a casual basis, assisting with general maintenance, event support, and responding to facilities requests across classrooms and shared spaces.
Key responsibilities
Assist with furniture relocations and set-ups within the building
Support basic plant maintenance activities
Distribute stationery and office supplies
Conduct visual inspections of reported facilities issues
Assist with internal events and room set-ups
Support the Facilities Officer with tasks impacting multiple classrooms
Carry out non-standard cleaning tasks beyond contracted services, including:
Whiteboards
Spot carpet and furniture steaming
Desk and fridge cleaning
Monitor and respond to Facilities ServiceNow requests
About You
You will bring a practical mindset and a strong customer service focus, with the ability to work both independently and as part of a team.
Essential:
Clear verbal communication skills
Ability to solve problems and implement solutions for basic facilities tasks
Understanding of workplace health and safety regulations
Strong customer service skills and self-motivation, even when completing repetitive tasks
Comfortable interacting with students and staff across various areas
Ability to build positive working relationships at all levels
Reliable, proactive, and flexible approach to work
What we offer you
We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you’ll enjoy:
Employee discounts at leading retailers.
A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.
Access to professional development opportunities, such as training, upskilling, leadership programs, and LinkedIn Learning.
To Apply
Please submit your CV and a cover letter addressing your suitability for this position by clicking on the ‘Apply’ link. Cover letters should be addressed to HR.
Email HR:
applications.rmit.up@rmit.edu.au
(Please note: Applications will NOT be accepted via this email. To apply, submit your application via our website’s careers page
www.rmit.edu.au/up
.) Please note that we are interviewing progressively, as we receive applications, so please do not wait until the close date to submit your application.
For more details, refer to the Position Description:
http://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-casual-facilities-assistant.pdf
Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check
Our Commitment to Inclusion
At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, ****** orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.
We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.
As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at
applications.rmit.up@rmit.edu.au
with your preferred communication method, and we will be in touch to discuss your requirements.
Read our Child Safety Policy:
Child Safety Policy
We are a Circle Back Initiative Employer – we commit to responding to every applicant.
Applications Close:
1 Mar 2026 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, ****** orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the
National Higher Education Code to Prevent and Respond to Gender-based Violence
. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via
talentsupport@rmit.edu.au
or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
💡 Quick Summary
Seeking a career-building opportunity? The Casual Facilities Assistant position is now open for candidates interested in the Customer Care sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.