Job Description
Knowledge of Office procedures that include telephone etiquette and the ability to communicate effectively with the public both orally and in writing, mail distribution, filing, utilization of the gravesite locator and responding to routine inquiries
Computer skills to include Microsoft excel, word and outlook; data entry and retrieving BOSS data
Familiar with cemetery grounds equipment/procedures
Ability to make sound decisions in the absence of the Cemetery Administrative Supervisor, Cemetery Superintendent and Cemeteries Cemetery Director
Any combination of education and job experience that leads to the knowledge, skills and abilities listed above
Acquire BOSS (Burial Operations Support System) access within the FIRST six months of hire
Benefits
Pay Band: 4
Responsibilities
Serve Virginia's veterans and their family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through service and sacrifice
Assist the Superintendent and Administrative Supervisor in the operation and overall daily functions of the Virginia Veterans Cemetery at Amelia
Works directly with funeral directors and family members, securing supporting documentation for verification of eligibility using all appropriate channels, data entry and scheduling/attending cemetery services for the deceased
Assists visitors and family members with locating gravesites and provides veteran burial information to family members and visitors
Performs additional duties as assigned by the Superintendent and Administrative Supervisor in matters concerning the veteran's cemetery
Must be detailed, multi-task orientated, and demonstrate thorough accuracy in all aspects of burial operations
As needed must be able to work outside coordinating funeral services in all weather conditions
Funeral services take place during rain, snow, ice, extreme heat and cold
Job description
Title: Cemetery Representative
State Role Title: Program Admin Spec I
Hiring Range: $45k - $48K
Pay Band: 4
Agency: Dept of Veterans Services
Location: Virginia Veterans Cemetery
Agency Website: www.dvs.virginia.gov
Recruitment Type: General Public - G
Job Duties
Serve Virginia's veterans and their family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through service and sacrifice. Assist the Superintendent and Administrative Supervisor in the operation and overall daily functions of the Virginia Veterans Cemetery at Amelia. Works directly with funeral directors and family members, securing supporting documentation for verification of eligibility using all appropriate channels, data entry and scheduling/attending cemetery services for the deceased. Assists visitors and family members with locating gravesites and provides veteran burial information to family members and visitors. Performs additional duties as assigned by the Superintendent and Administrative Supervisor in matters concerning the veteran's cemetery.
Minimum Qualifications
Knowledge of Office procedures that include telephone etiquette and the ability to communicate effectively with the public both orally and in writing, mail distribution, filing, utilization of the gravesite locator and responding to routine inquiries.
Computer skills to include Microsoft excel, word and outlook; data entry and retrieving BOSS data. Familiar with cemetery grounds equipment/procedures.
Ability to make sound decisions in the absence of the Cemetery Administrative Supervisor, Cemetery Superintendent and Cemeteries Cemetery Director.
Must be detailed, multi-task orientated, and demonstrate thorough accuracy in all aspects of burial operations.
As needed must be able to work outside coordinating funeral services in all weather conditions. Funeral services take place during rain, snow, ice, extreme heat and cold.
Additional Considerations
Any combination of education and job experience that leads to the knowledge, skills and abilities listed above. Knowledge or cemetery grounds and equipment and procedures preferred. Knowledge of NCA (National Cemetery Association) rules and regulations regarding eligibility of veterans and dependents preferred. Acquire BOSS (Burial Operations Support System) access within the FIRST six months of hire.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: DVS HR Team
Phone: No Calls
Email: [email protected]
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-XXXXXX+.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2026- February 2+, 2026, can still use that COD as applicable documentation for the Alternative Hiring Process.
💡 Quick Summary
Seeking a career-building opportunity? The Cemetery Representative position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Amelia Court House offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
