Job Description
About the Company
We are hiring Chat Support Executives for an International E-Commerce process based in Ahmedabad. The role involves handling customer queries through chat and email support and ensuring a smooth customer experience. Freshers as well as experienced candidates with good communication skills are encouraged to apply.
Responsibilities
• Handle customer inquiries via chat and email
• Assist customers with order tracking, product queries, and returns
• Resolve customer issues in a professional and timely manner
• Maintain high levels of customer satisfaction
• Follow internal processes and meet quality standards
Qualifications
• Good communication and typing skills
• Basic computer knowledge
• Ability to handle customers professionally
• Comfortable working in night shifts
Required Skills
• Good communication and typing skills
• Basic computer knowledge
• Ability to handle customers professionally
• Comfortable working in night shifts
Preferred Skills
• Experience in customer support
• Familiarity with E-Commerce processes
Pay range and compensation package
• Attractive salary
• One-time meal
• Performance bonus
• Monthly incentives
We are hiring Chat Support Executives for an International E-Commerce process based in Ahmedabad. The role involves handling customer queries through chat and email support and ensuring a smooth customer experience. Freshers as well as experienced candidates with good communication skills are encouraged to apply.
Responsibilities
• Handle customer inquiries via chat and email
• Assist customers with order tracking, product queries, and returns
• Resolve customer issues in a professional and timely manner
• Maintain high levels of customer satisfaction
• Follow internal processes and meet quality standards
Qualifications
• Good communication and typing skills
• Basic computer knowledge
• Ability to handle customers professionally
• Comfortable working in night shifts
Required Skills
• Good communication and typing skills
• Basic computer knowledge
• Ability to handle customers professionally
• Comfortable working in night shifts
Preferred Skills
• Experience in customer support
• Familiarity with E-Commerce processes
Pay range and compensation package
• Attractive salary
• One-time meal
• Performance bonus
• Monthly incentives
💡 Quick Summary
Seeking a career-building opportunity? The Chat Support Executive – International E-Commerce Process (Night Shift) position is now open for candidates interested in the Customer Care sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.