Job Description
Chief Financial Officer (CFO)PSP Payment Processing Services – Hands-On Leadership Role
About PSP
PSP Payment Processing Services is a fast-growing Canadian payments company providing merchants with reliable, modern, and flexible payment processing solutions. With a focus on customer experience, transparency, and strong industry partnerships, PSP is scaling rapidly and requires a hands-on financial leader to support its next stage of growth.
Position Overview
PSP is seeking a Chief Financial Officer (CFO) to lead all financial, accounting, and risk management functions during a period of expansion. This role is ideal for a finance leader who is both strategic and operational—comfortable setting financial direction while actively managing day-to-day financial tasks, merchant-level risk, underwriting, and portfolio analysis.
You will work closely with the CEO and leadership team to build strong financial foundations, optimize merchant portfolio performance, and ensure compliance across PSP’s acquiring, settlement, and payment operations.
Key ResponsibilitiesHands-On Financial Operations
Manage all daily financial activities, including AP/AR, bank reconciliations, cash flow monitoring, and general ledger management.
Oversee month-end and year-end close processes, financial statements, and reporting packages.
Prepare detailed financial models, forecasts, and merchant portfolio performance dashboards.
Manage PSP’s residual payouts, agent/ISO commissions, revenue reconciliation, and interchange cost tracking.
Merchant Services & Payment Processing Oversight
Monitor PSP’s merchant portfolio economics: approval rates, transaction volumes, profitability, reserves, and attrition.
Oversee chargeback trends and personally review high-risk disputes and merchant exposure.
Work directly with operations on merchant onboarding, underwriting exceptions, and risk flag reviews.
Liaise with acquiring banks, processors, and payment partners to support settlements, funding, and compliance requirements.
Risk Management & Compliance
Develop and enforce financial controls, internal accounting procedures, and audit readiness.
Manage merchant credit risk, chargeback exposure, reserve strategies, and loss prevention.
Ensure compliance with PCI DSS, AML/KYC requirements, and card network rules.
Oversee regulatory filings, annual audits, and financial due diligence.
Strategic Financial Leadership
Develop and execute PSP’s financial strategy to support scalable growth.
Analyze pricing models, margin opportunities, operating costs, and new revenue streams.
Provide strategic insight to the CEO regarding product expansion, partnerships, and long-term planning.
Support capital management, funding needs, and investment decisions.
Team Development
Build and mentor a lean, high-performance finance and risk team as PSP grows.
Establish scalable processes, documentation, and financial systems for future expansion.
Work collaboratively with Sales, Operations, Technology, Customer Success, and external partners.
Qualifications
CPA, CFA, MBA, or equivalent senior finance designation preferred.
7–12+ years of progressive financial experience within payment processing, fintech, merchant acquiring, or financial services.
Strong understanding of interchange, cost of acceptance, BIN sponsorship, settlement processes, and ISO/Agent compensation structures.
Demonstrated ability to manage both strategy and hands-on execution.
Advanced Excel and financial modeling skills; experience with payment processors and financial systems is an asset.
Experience working with high-growth or scaling organizations preferred.
Key Attributes
Highly hands-on, detail-oriented, and execution-driven.
Strong operational and problem-solving mindset.
Ability to thrive in a fast-paced, entrepreneurial environment.
Excellent communication and leadership skills.
High integrity, ownership, and accountability—aligned with PSP’s values.
How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role to careers@pspservicesco.com.
Job Type: Full-time
Pay: $180,000.00-$225,000.00 per year
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Work Location: In person
About PSP
PSP Payment Processing Services is a fast-growing Canadian payments company providing merchants with reliable, modern, and flexible payment processing solutions. With a focus on customer experience, transparency, and strong industry partnerships, PSP is scaling rapidly and requires a hands-on financial leader to support its next stage of growth.
Position Overview
PSP is seeking a Chief Financial Officer (CFO) to lead all financial, accounting, and risk management functions during a period of expansion. This role is ideal for a finance leader who is both strategic and operational—comfortable setting financial direction while actively managing day-to-day financial tasks, merchant-level risk, underwriting, and portfolio analysis.
You will work closely with the CEO and leadership team to build strong financial foundations, optimize merchant portfolio performance, and ensure compliance across PSP’s acquiring, settlement, and payment operations.
Key ResponsibilitiesHands-On Financial Operations
Manage all daily financial activities, including AP/AR, bank reconciliations, cash flow monitoring, and general ledger management.
Oversee month-end and year-end close processes, financial statements, and reporting packages.
Prepare detailed financial models, forecasts, and merchant portfolio performance dashboards.
Manage PSP’s residual payouts, agent/ISO commissions, revenue reconciliation, and interchange cost tracking.
Merchant Services & Payment Processing Oversight
Monitor PSP’s merchant portfolio economics: approval rates, transaction volumes, profitability, reserves, and attrition.
Oversee chargeback trends and personally review high-risk disputes and merchant exposure.
Work directly with operations on merchant onboarding, underwriting exceptions, and risk flag reviews.
Liaise with acquiring banks, processors, and payment partners to support settlements, funding, and compliance requirements.
Risk Management & Compliance
Develop and enforce financial controls, internal accounting procedures, and audit readiness.
Manage merchant credit risk, chargeback exposure, reserve strategies, and loss prevention.
Ensure compliance with PCI DSS, AML/KYC requirements, and card network rules.
Oversee regulatory filings, annual audits, and financial due diligence.
Strategic Financial Leadership
Develop and execute PSP’s financial strategy to support scalable growth.
Analyze pricing models, margin opportunities, operating costs, and new revenue streams.
Provide strategic insight to the CEO regarding product expansion, partnerships, and long-term planning.
Support capital management, funding needs, and investment decisions.
Team Development
Build and mentor a lean, high-performance finance and risk team as PSP grows.
Establish scalable processes, documentation, and financial systems for future expansion.
Work collaboratively with Sales, Operations, Technology, Customer Success, and external partners.
Qualifications
CPA, CFA, MBA, or equivalent senior finance designation preferred.
7–12+ years of progressive financial experience within payment processing, fintech, merchant acquiring, or financial services.
Strong understanding of interchange, cost of acceptance, BIN sponsorship, settlement processes, and ISO/Agent compensation structures.
Demonstrated ability to manage both strategy and hands-on execution.
Advanced Excel and financial modeling skills; experience with payment processors and financial systems is an asset.
Experience working with high-growth or scaling organizations preferred.
Key Attributes
Highly hands-on, detail-oriented, and execution-driven.
Strong operational and problem-solving mindset.
Ability to thrive in a fast-paced, entrepreneurial environment.
Excellent communication and leadership skills.
High integrity, ownership, and accountability—aligned with PSP’s values.
How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role to careers@pspservicesco.com.
Job Type: Full-time
Pay: $180,000.00-$225,000.00 per year
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Chief Financial Officer (CFO) position is now open for candidates interested in the Customer Care sector. This role in Concord offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.