Job Description
OBJECTIVES AND RESPONSIBILITIES
The business analyst will be responsible for the following:
1. Process Review and Modernization Opportunities:
Identify opportunities for business process improvements that enhance efficiency, accuracy, or customer satisfaction in the delivery of program services.
Provide recommendations for program services delivery process re-engineering through the use of Lean Six Sigma Engineering principals options for automation, or further digitization, AI adoption that align with GoA modernization objectives and best practices.
2. Project Planning and Stakeholder Engagement:
Develop and maintain a detailed work plan outlining all assessment activities, timelines, and resource requirements.
Collaborate with stakeholders across five PSES divisions (Correctional Services, Public Security, Financial Services, Alberta Emergency Management, and Strategy, Support, and Integrated Initiatives) to conduct process mapping and gap analysis of manual service delivery workflows.
Engage with teams within Technology and Innovations, including Technology Support and Operations, Digital Design and Delivery, Data and Content Management, Cybersecurity Services, and Privacy and Policy Services to integrate technical perspectives, processes and standards.
Qualification
Description
Expected
Must Have
Work Experience
Duration - Experience with data analysis, reporting, and the development of evaluation and...
Experience with data analysis, reporting, and the development of evaluation and measurement plans for project outcomes
5 years
Duration - Lean Six Sigma Green belt preferred while familiar with digitization and process...
Lean Six Sigma Green belt preferred while familiar with digitization and process automation best practices.
2 years
Duration - Proven experience in business process analysis and technology modernization...
Proven experience in business process analysis and technology modernization, including emerging technologies such as Robotic Process Automation and AI, with a demonstrated ability to identify, quantify, and validate efficiency gains from digitization and technology adoption.
5 years
Duration - Strong background in process mapping, gap analysis, and developing current-state...
Strong background in process mapping, gap analysis, and developing current-state baselines for complex service delivery environments with strong data fundamentals (how data is collected, integrated, governed, and reused)
5 years
Nice to Have
Work Experience
Duration - Ability to develop and execute work plans, roadmaps, and evaluation frameworks.
Ability to develop and execute work plans, roadmaps, and evaluation frameworks.
5 years
Duration - Excellent communication, facilitation, and presentation skills for executive and...
Excellent communication, facilitation, and presentation skills for executive and operational audiences.
5 years
Duration - Experience in end-to-end process and value-stream mapping
Experience in end-to-end process and value-stream mapping
5 years
Duration - Experience in executive-level reporting and strategic planning
Experience in executive-level reporting and strategic planning
5 years
Duration - Experience with geospatial data, spatial workflows, and system integration.
Experience with geospatial data, spatial workflows, and system integration.
2 years
Duration - Experience working with diverse stakeholder groups, including program leaders...
Experience working with diverse stakeholder groups, including program leaders, IT teams, and end-users.
5 years
The business analyst will be responsible for the following:
1. Process Review and Modernization Opportunities:
Identify opportunities for business process improvements that enhance efficiency, accuracy, or customer satisfaction in the delivery of program services.
Provide recommendations for program services delivery process re-engineering through the use of Lean Six Sigma Engineering principals options for automation, or further digitization, AI adoption that align with GoA modernization objectives and best practices.
2. Project Planning and Stakeholder Engagement:
Develop and maintain a detailed work plan outlining all assessment activities, timelines, and resource requirements.
Collaborate with stakeholders across five PSES divisions (Correctional Services, Public Security, Financial Services, Alberta Emergency Management, and Strategy, Support, and Integrated Initiatives) to conduct process mapping and gap analysis of manual service delivery workflows.
Engage with teams within Technology and Innovations, including Technology Support and Operations, Digital Design and Delivery, Data and Content Management, Cybersecurity Services, and Privacy and Policy Services to integrate technical perspectives, processes and standards.
Qualification
Description
Expected
Must Have
Work Experience
Duration - Experience with data analysis, reporting, and the development of evaluation and...
Experience with data analysis, reporting, and the development of evaluation and measurement plans for project outcomes
5 years
Duration - Lean Six Sigma Green belt preferred while familiar with digitization and process...
Lean Six Sigma Green belt preferred while familiar with digitization and process automation best practices.
2 years
Duration - Proven experience in business process analysis and technology modernization...
Proven experience in business process analysis and technology modernization, including emerging technologies such as Robotic Process Automation and AI, with a demonstrated ability to identify, quantify, and validate efficiency gains from digitization and technology adoption.
5 years
Duration - Strong background in process mapping, gap analysis, and developing current-state...
Strong background in process mapping, gap analysis, and developing current-state baselines for complex service delivery environments with strong data fundamentals (how data is collected, integrated, governed, and reused)
5 years
Nice to Have
Work Experience
Duration - Ability to develop and execute work plans, roadmaps, and evaluation frameworks.
Ability to develop and execute work plans, roadmaps, and evaluation frameworks.
5 years
Duration - Excellent communication, facilitation, and presentation skills for executive and...
Excellent communication, facilitation, and presentation skills for executive and operational audiences.
5 years
Duration - Experience in end-to-end process and value-stream mapping
Experience in end-to-end process and value-stream mapping
5 years
Duration - Experience in executive-level reporting and strategic planning
Experience in executive-level reporting and strategic planning
5 years
Duration - Experience with geospatial data, spatial workflows, and system integration.
Experience with geospatial data, spatial workflows, and system integration.
2 years
Duration - Experience working with diverse stakeholder groups, including program leaders...
Experience working with diverse stakeholder groups, including program leaders, IT teams, and end-users.
5 years
💡 Quick Summary
Seeking a career-building opportunity? The CLDRSRC*548 - Technical Business Analyst - Edmonton -Onsite position is now open for candidates interested in the Operations Executive Jobs sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
