Client Care Administrative Assistant | East Bay AreA
Place of work
Walnut Creek
Job details
Job description, work day and responsibilities
Job description
Job Description
Join our client’s team as a Client Care Admin Assistant. In this role, you will play a key part in ensuring the smooth day-to-day operations of the business while providing essential support to the lead real estate agent. Our client is seeking a proactive, organized individual with a passion for helping others and a strong commitment to excellence.
CORE ATTRIBUTES
What You Bring to the Table
In this role, you will be instrumental in driving operational success and client satisfaction. Our client values individuals who demonstrate:
• Proactive Organizational Skills: Ability to manage schedules, appointments, and administrative tasks with precision and efficiency.
• Client-Centric Mindset: A nurturing and positive approach when coordinating client events and maintaining strong relationships.
• Multitasking Ability: Capable of prioritizing tasks in a fast-paced, dynamic environment while maintaining a high level of attention to detail.
• Communication Excellence: Strong written and verbal communication skills, particularly when engaging with clients through emails, social media, and phone calls.
Responsibilities
Daily Expectations for Your Role
As a Real Estate Operations and Admin Assistant, you will:
• Schedule Management: Maintain and organize the lead agent’s calendar, coordinating meetings, property viewings, and project details.
• Transaction Support: Assist with the coordination of buyer and seller transactions, ensuring timelines are met and communication with stakeholders is maintained.
• Business Administration: Oversee business operations, including organizing files, managing inventory, and ensuring a clean, professional environment.
• Client Engagement: Help coordinate client gifts, events, and team-building activities that foster strong relationships and a positive team culture.
• Event Planning: Assist in organizing and executing team and networking events that enhance community engagement.
• Data Management: Maintain accurate records of transactions, client information, and business databases, ensuring all data is up-to-date and easily accessible.
• Social Media and Marketing Support: Updating social media channels with marketing content and updating the company’s website as needed.
Qualifications For Success
To thrive in this role, you should have:
• Minimum of 3 years of experience in a professional setting, ideally in the real estate industry or related fields such as administration or customer service.
• A valid Real Estate License.
• Bachelor’s degree or an equivalent combination of education and experience.
• Proficiency in Google Suite (Mail, Docs, Sheets).
• Familiarity with Real Estate CRM systems (Lofty, Monday.com)
• Ability to travel up to 30% of the time
Preferred Qualifications
The ideal candidate would also bring:
• Prior experience in real estate operations or a related administrative role.
• Strong event planning and coordination skills.
• A client-focused, positive attitude with strong attention to detail.
• Familiarity with CRM systems and real estate transaction management tools.
WORKING ENVIRONMENT
Our client offers a collaborative and supportive work environment that values teamwork, integrity, and innovation. You will have the opportunity to work alongside a driven and passionate team, making an impact on the real estate industry.
Benefits
Our client offers competitive compensation and opportunities for professional growth, including:
• A supportive team environment that encourages collaboration and success.
• Opportunities to engage in meaningful work that directly impacts clients' lives.
• A flexible work schedule that promotes work-life balance.
Compensation
• This role is base salary + commission based on performance.
About Our Client
Our client is a leader in the real estate industry, dedicated to delivering top-tier service to their clients. Their commitment to fostering a positive and innovative work culture ensures that every team member thrives while contributing to the company’s success.
Our Commitment to You
Ami Arroyo Recruiting is more than just a recruiting firm; we're a partner in your career journey. We are dedicated to connecting exceptional talent with meaningful opportunities, supporting the growth of careers and companies alike. We understand that everyone's path is unique, and we're committed to finding the perfect fit for each individual.
We embrace diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration for employment without regard to their status.
While we are not able to sponsor visas at this time, we welcome every candidate eligible to work in the United States to connect with us.
Company address
You will be redirected to another website to apply.
Offer ID: #962893,
Published: 1 week ago,
Company registered: 1 year ago
