Job Description
As a Client Care Coordinator, you will be responsible for coordinating client services, supporting recruitment efforts, and assisting with marketing initiatives. This role requires excellent communication skills, strong accountability, and flexibility, as shifts may include days, evenings, and weekends.
Key Responsibilities
Oversee day-to-day office operations to ensure smooth workflow and efficient processes.
Perform administrative duties including scheduling, documentation, and client communications.
Conduct regular client check-ins to assess needs and ensure satisfaction with services.
Interview applicants and support the recruitment and hiring process.
Maintain and manage candidate records and employee files.
Match qualified employees to client care requirements.
Manage staff and client schedules, adjusting as needed to meet operational demands.
Assist with marketing initiatives to promote services and enhance client outreach.
Handle billing and invoicing accurately and in a timely manner.
Maintain accurate and confidential records related to clients, candidates, and staff assignments.
Qualifications
Bachelor’s degree in a relevant field preferred.
Experience in customer service with a strong focus on client relations.
Previous experience in the healthcare industry is highly desirable.
Experience with recruitment, scheduling, billing, and marketing support.
Excellent verbal and written communication skills.
Strong organizational skills with high attention to detail.
Demonstrated dedication, accountability, and reliability.
Proficiency in Microsoft Excel, PowerPoint, WordPress, and other office tools.
Ability to work flexible hours, including days, evenings, and weekends.
Fluency in English required; additional languages are an asset.
Why Join Us?
Be part of a supportive and collaborative healthcare team.
Make a meaningful impact on the lives of clients and their families.
Opportunity for professional growth within a growing organization
How to Apply
Please submit your resume and a cover letter outlining your relevant experience.
Modern Angels Healthcare is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Experience:
Customer service: 1 year (required)
Work Location: In person
Key Responsibilities
Oversee day-to-day office operations to ensure smooth workflow and efficient processes.
Perform administrative duties including scheduling, documentation, and client communications.
Conduct regular client check-ins to assess needs and ensure satisfaction with services.
Interview applicants and support the recruitment and hiring process.
Maintain and manage candidate records and employee files.
Match qualified employees to client care requirements.
Manage staff and client schedules, adjusting as needed to meet operational demands.
Assist with marketing initiatives to promote services and enhance client outreach.
Handle billing and invoicing accurately and in a timely manner.
Maintain accurate and confidential records related to clients, candidates, and staff assignments.
Qualifications
Bachelor’s degree in a relevant field preferred.
Experience in customer service with a strong focus on client relations.
Previous experience in the healthcare industry is highly desirable.
Experience with recruitment, scheduling, billing, and marketing support.
Excellent verbal and written communication skills.
Strong organizational skills with high attention to detail.
Demonstrated dedication, accountability, and reliability.
Proficiency in Microsoft Excel, PowerPoint, WordPress, and other office tools.
Ability to work flexible hours, including days, evenings, and weekends.
Fluency in English required; additional languages are an asset.
Why Join Us?
Be part of a supportive and collaborative healthcare team.
Make a meaningful impact on the lives of clients and their families.
Opportunity for professional growth within a growing organization
How to Apply
Please submit your resume and a cover letter outlining your relevant experience.
Modern Angels Healthcare is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Experience:
Customer service: 1 year (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Client Care Coordinator position is now open for candidates interested in the Customer Care sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
