Job Description
• Client Coordinators serve as FrontStreet’s (FSFS) customer service representatives. Coordinators spend
their time in active communication with both clients and vendors working diligently and efficiently to
ensure that all requested services are provided accurately and in a timely fashion.
Responsibilities:
• Use the FSFS work order management system to create work orders that accurately reflect the client’s
requested services. Prioritize the response time of the work order based on the urgency of the request
and standard client SLAs.
• Use the FSFS work order management system to identify vendors whose skills align with the client’s needs,
then dispatch the vendor(s) needed to fulfill the request. Create and submit a vendor work
request/purchase order to the vendor that specifies the scope of work and related terms and conditions.
Schedule and follow-up with the vendor(s) to ensure on-time arrival. Work with the vendor to ensure that
he/she follows the proper client and FSFS protocols and meets the terms and conditions of the work
request.
• Proactively monitor all emergency and non-emergency calls for clients.
• Provide timely and comprehensive written and oral updates throughout the job and through job
completion.
• Ensure vendors calmly with work order and billing requirements.
• Answer inquiries and follow up quickly to resolve issues in a timely manner.
• Follow up with clients to ensure customer satisfaction.
• Proactively identify, research, and resolve client issues using FSFS’s work order management system.
• Develop a rapport with the clients and vendors and maintain a positive relationship with open
communication.
• Maintain entries in FSFS’s work order management system to ensure consistency and accuracy. The
system will be kept current with timey and correct information detailing the service(s) performed,
conversations, status changes, etc.
• Proactively identify potential issues or service misses. Work to resolve (or escalate) disputes in a timely
fashion.
• Proactively seek to obtain and maintain documentation and supporting information required to properly
invoice the client – such as sign offs, pictures, approved quotes, IVR compliance, etc. – anything that
may be required by the client to support invoicing.
• Work collaboratively across teams to ensure work orders are processed efficiently and correctly.
• Work with billing to ensure that services are billed in a timely manner.
• Other duties as assigned by supervisor, client team manager, director, etc.
More about this Client Coordinator job
SVG Express Services Pvt. Ltd. is aggressively hiring for the job profile of Client Coordinator for 10 open positions at Jaipur in Sodala locality. Kindly go through the FAQs below to get all answers related to the given job.
1. How much salary can I expect?
Ans. You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
2. What is the eligibility criteria to apply for this job?
Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
3. Is there any specific skill required for this job?
Ans. The candidate should have Thoda English skills and sound communication skills for this job.
4. Who can apply for this job?
Ans. Only Female candidates can apply for this job.
5. Is it a work from home job?
Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Jaipur at apna.
6. Are there any charges or deposits required while applying for the role or while joining?
Ans. No work-related deposit needs to be made during your employment with the company.
7. How can I apply for this job?
Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
8. What is the last date to apply?
Ans. The last date to apply for this job is 27-Sep-2026.
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💡 Quick Summary
Seeking a career-building opportunity? The Client Coordinator position is now open for candidates interested in the Admin Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
