Job Description
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Careers
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Fiserv_10.24.22_CCCC0720-copy
Client Service Advisor
Location:Marietta, Georgia, United States of America
Job ID:R-1036XXXXXX
Category:Call Center & Client Services
undefined:Onsite
Posting Start Date:Posting Start Date: 27-January-2026
Posting End Date:Posting End Date: 25-February-2026
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Service Advisor
About Your Role:
As a Client Service Advisor, you will work directly with our internal clients, external clients and support channels to partner and enable sales of our products and services to merchants and/or financial institutions. You will take ownership, over growing the revenue, taking a strategic approach to maintaining, growing and developing our partnerships while creating new relationships
What you’ll do:
Design and implement innovative and process improvements to resolve the root cause of recurring partner/client issues.
Lead constant improvement efforts for issue tracking and reporting.
Research and resolve client issues
Coordinate running new services, products, and challenges between the partner and production support.
Work with accounts with multi product platforms/environments.
Work on complex tasks, issues and environments.
Experience you’ll need to have:
3- 4 years of experience as an Account/Client Executive or National Client Service Representative with large financial institutions, point of sale system integrators, value added resellers.
Ability to drive issues to resolution under moderate supervision
Strong verbal, written and interpersonal communication skills
Excellent time and task management ability
High School Diploma or equivalent
Experience that would be great to have:
2-3 years of Fintech experience
Experience with Electronic payment systems, POS payment hardware, and IT systems
Technology savvy, Microsoft Word, Strong Excel/spreadsheet experience
Bachelors Degree
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, ****** orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Want to be the first to know about more jobs like this?
Sign up for job alerts today.
fiserv-logo-orange-ff6600
Careers
-
Fiserv_10.24.22_CCCC0720-copy
Client Service Advisor
Location:Marietta, Georgia, United States of America
Job ID:R-1036XXXXXX
Category:Call Center & Client Services
undefined:Onsite
Posting Start Date:Posting Start Date: 27-January-2026
Posting End Date:Posting End Date: 25-February-2026
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Service Advisor
About Your Role:
As a Client Service Advisor, you will work directly with our internal clients, external clients and support channels to partner and enable sales of our products and services to merchants and/or financial institutions. You will take ownership, over growing the revenue, taking a strategic approach to maintaining, growing and developing our partnerships while creating new relationships
What you’ll do:
Design and implement innovative and process improvements to resolve the root cause of recurring partner/client issues.
Lead constant improvement efforts for issue tracking and reporting.
Research and resolve client issues
Coordinate running new services, products, and challenges between the partner and production support.
Work with accounts with multi product platforms/environments.
Work on complex tasks, issues and environments.
Experience you’ll need to have:
3- 4 years of experience as an Account/Client Executive or National Client Service Representative with large financial institutions, point of sale system integrators, value added resellers.
Ability to drive issues to resolution under moderate supervision
Strong verbal, written and interpersonal communication skills
Excellent time and task management ability
High School Diploma or equivalent
Experience that would be great to have:
2-3 years of Fintech experience
Experience with Electronic payment systems, POS payment hardware, and IT systems
Technology savvy, Microsoft Word, Strong Excel/spreadsheet experience
Bachelors Degree
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, ****** orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Want to be the first to know about more jobs like this?
Sign up for job alerts today.
💡 Quick Summary
Seeking a career-building opportunity? The Client Service Advisor position is now open for candidates interested in the Customer Care sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
