Job Description
Key Success factors for an Individual:
• Passion and drive to excel
• Hunger to learn and grow
• Customer Orientation
What the Role involves :
• Position holder will be an individual contributor
• Build and manage productive, professional relationships with clients
• Ensure clients are using and deriving benefit from IndiaMART
• Ensure products/services in client’s e-catalog are accurately defined
• Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Prompt resolution of complaints
• Daily 4-5 in person meetings (F2F) with clients onsite
Critical Skills of a Suitable Candidate :
• Application of sales techniques
• Active listening and understanding the business contexts of clients
• Good Verbal and written communication
• Ability to work independently
• Passion and drive to excel
• Hunger to learn and grow
• Customer Orientation
What the Role involves :
• Position holder will be an individual contributor
• Build and manage productive, professional relationships with clients
• Ensure clients are using and deriving benefit from IndiaMART
• Ensure products/services in client’s e-catalog are accurately defined
• Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Prompt resolution of complaints
• Daily 4-5 in person meetings (F2F) with clients onsite
Critical Skills of a Suitable Candidate :
• Application of sales techniques
• Active listening and understanding the business contexts of clients
• Good Verbal and written communication
• Ability to work independently
💡 Quick Summary
Seeking a career-building opportunity? The Client Services Manager position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
