Job Description
Location
Christchurch, Canterbury
Full job description
Christchurch - Christchurch Health Campus - Orthopaedics Department
Part time permanent position working 24 hours per week
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
Orthopaedics is a busy service that provides both acute and planned elective orthopaedic surgery to the population of Canterbury and the wider region.
We are seeking a highly motivated and organized Clinical Administrator to join our team, based at Christchurch Hospital. The primary purpose of this role is to ensure that patient booking practices adhere to Health NZ Te Whatu Ora Waitaha Canterbury standards and Ministry of Health targets.
As a Clinical Administrator, you will play a pivotal role in managing the booking processes for outpatient clinic appointments and inpatient admissions. You will work closely with the Team Leader, Service Manager, and Clinical Director/Triaging Clinician to ensure patients receive timely treatment within established guidelines.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4 /Profile 4A
For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand
Key Responsibilities include:
Transcription Duties.
Provide excellent customer service to patients, clinicians, and other stakeholders.
Maintain patient confidentiality and privacy.
Standardize processes using the SI PICS system and Waitaha Canterbury Elective Services Guidelines.
Prioritize patient bookings based on need and planned care requirements.
Support management of referrals and waitlists for outpatient/inpatient bookings.
About you
Skills and experience
Essential:
Excellent customer service skills with a people-focused approach.
Technical proficiency, including experience with data systems and the ability to quickly learn new applications/systems.
Strong organizational, time management, and problem-solving skills.
High level of accuracy and attention to detail.
Excellent keyboard skills (typing speed of 50-70 wpm).
Ability to meet deadlines and work independently.
Effective coordination and multitasking abilities.
Team player with intermediate to advanced Microsoft Office skills.
Exceptional keyboard skills.
Excellent written and verbal communication skills.
Demonstrated perceptiveness and proactive approach in an administrative role.
Desired:
Broad administrative experience in a health-related field.
Awareness of diverse cultural backgrounds.
Knowledge of medical terminology.
Familiarity with transcription duties.
Familiarity with the public hospital system, including patient management systems.
If you are passionate about providing high-quality patient care and meet the qualifications outlined above, please apply now with your resume and a cover letter detailing your relevant experience.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click - apply now. - All applications must be submitted through our online career - s portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Christchurch, Canterbury
Full job description
Christchurch - Christchurch Health Campus - Orthopaedics Department
Part time permanent position working 24 hours per week
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
Orthopaedics is a busy service that provides both acute and planned elective orthopaedic surgery to the population of Canterbury and the wider region.
We are seeking a highly motivated and organized Clinical Administrator to join our team, based at Christchurch Hospital. The primary purpose of this role is to ensure that patient booking practices adhere to Health NZ Te Whatu Ora Waitaha Canterbury standards and Ministry of Health targets.
As a Clinical Administrator, you will play a pivotal role in managing the booking processes for outpatient clinic appointments and inpatient admissions. You will work closely with the Team Leader, Service Manager, and Clinical Director/Triaging Clinician to ensure patients receive timely treatment within established guidelines.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4 /Profile 4A
For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand
Key Responsibilities include:
Transcription Duties.
Provide excellent customer service to patients, clinicians, and other stakeholders.
Maintain patient confidentiality and privacy.
Standardize processes using the SI PICS system and Waitaha Canterbury Elective Services Guidelines.
Prioritize patient bookings based on need and planned care requirements.
Support management of referrals and waitlists for outpatient/inpatient bookings.
About you
Skills and experience
Essential:
Excellent customer service skills with a people-focused approach.
Technical proficiency, including experience with data systems and the ability to quickly learn new applications/systems.
Strong organizational, time management, and problem-solving skills.
High level of accuracy and attention to detail.
Excellent keyboard skills (typing speed of 50-70 wpm).
Ability to meet deadlines and work independently.
Effective coordination and multitasking abilities.
Team player with intermediate to advanced Microsoft Office skills.
Exceptional keyboard skills.
Excellent written and verbal communication skills.
Demonstrated perceptiveness and proactive approach in an administrative role.
Desired:
Broad administrative experience in a health-related field.
Awareness of diverse cultural backgrounds.
Knowledge of medical terminology.
Familiarity with transcription duties.
Familiarity with the public hospital system, including patient management systems.
If you are passionate about providing high-quality patient care and meet the qualifications outlined above, please apply now with your resume and a cover letter detailing your relevant experience.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click - apply now. - All applications must be submitted through our online career - s portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
💡 Quick Summary
Seeking a career-building opportunity? The Clinical Administrator | Christchurch Health Campus position is now open for candidates interested in the Admin Executive sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.