Job Description
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
Reporting to the Director Surgical, Emergency and Rehabilitation Services, the Manager is responsible for the planning, coordination, evaluation and improvement of patient and family-centred services for specific care services at the IWK while striving to ensure a collaborative continuum of care with internal and external partners. Major responsibilities of this role include but are not limited to human resource management, fiscal management, professional/staff development, leadership, quality service delivery and program service development.
Essential components of this position include a high degree of evidence based decision-making, creativity, interpersonal skills, self-direction, initiative, critical thinking, professional development and informational roles to perform a wide variety of technical, human, conceptual, leadership and financial management functions and behaviors. As a leader, mentor team members by supporting, role modeling and coaching in an effective manner; ensuring completion of all aspects of performance management; coordinating the performance evaluation review every two years for each employee; managing performance issues on an ongoing basis; collaborating with physicians, physician leaders, professional practice chiefs and support staff to resolve key clinical practice issues and improve operations; completing quarterly variance reports and other reports, as required; managing attendance; managing day to day operational expenditures, including coordination of capital expenditure, auxiliary amenities, and supply purchases; participating in the development of the service plan for the care area(s).
Hours of Work
Monday – Friday (37.5 hours per week). Flexible work hours required at times
Your Qualifications
Baccalaureate Degree in a health-related field required. Equivalent experience and/or alternative education may be considered.
Current registration with the appropriate licensing body of Nova Scotia preferred. Equivalent experience and/or alternative
education or leadership experience in healthcare may be considered.
Master’s Degree in a health-related field required. (Progressing towards will be accepted)
Minimum five (5) years in a clinical role plus two (2) years related management/leadership experience preferred.
Previous experience in a complex healthcare organization preferred.
Knowledgeable in the concepts of program-based care and patient/family centered care required.
Demonstrated excellent leadership and team building skills required.
Demonstrated excellent communication (written and oral) and organizational skills required.
Must be proactive, solution focused, analytical and innovative.
Ability to work as part of a collaborative, interdisciplinary team.
Excellent time management, organization and problem solving skills.
Demonstrates ability to develop and sustain internal / external partnerships.
Competency in other languages an asset, French preferred.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
Reporting to the Director Surgical, Emergency and Rehabilitation Services, the Manager is responsible for the planning, coordination, evaluation and improvement of patient and family-centred services for specific care services at the IWK while striving to ensure a collaborative continuum of care with internal and external partners. Major responsibilities of this role include but are not limited to human resource management, fiscal management, professional/staff development, leadership, quality service delivery and program service development.
Essential components of this position include a high degree of evidence based decision-making, creativity, interpersonal skills, self-direction, initiative, critical thinking, professional development and informational roles to perform a wide variety of technical, human, conceptual, leadership and financial management functions and behaviors. As a leader, mentor team members by supporting, role modeling and coaching in an effective manner; ensuring completion of all aspects of performance management; coordinating the performance evaluation review every two years for each employee; managing performance issues on an ongoing basis; collaborating with physicians, physician leaders, professional practice chiefs and support staff to resolve key clinical practice issues and improve operations; completing quarterly variance reports and other reports, as required; managing attendance; managing day to day operational expenditures, including coordination of capital expenditure, auxiliary amenities, and supply purchases; participating in the development of the service plan for the care area(s).
Hours of Work
Monday – Friday (37.5 hours per week). Flexible work hours required at times
Your Qualifications
Baccalaureate Degree in a health-related field required. Equivalent experience and/or alternative education may be considered.
Current registration with the appropriate licensing body of Nova Scotia preferred. Equivalent experience and/or alternative
education or leadership experience in healthcare may be considered.
Master’s Degree in a health-related field required. (Progressing towards will be accepted)
Minimum five (5) years in a clinical role plus two (2) years related management/leadership experience preferred.
Previous experience in a complex healthcare organization preferred.
Knowledgeable in the concepts of program-based care and patient/family centered care required.
Demonstrated excellent leadership and team building skills required.
Demonstrated excellent communication (written and oral) and organizational skills required.
Must be proactive, solution focused, analytical and innovative.
Ability to work as part of a collaborative, interdisciplinary team.
Excellent time management, organization and problem solving skills.
Demonstrates ability to develop and sustain internal / external partnerships.
Competency in other languages an asset, French preferred.
💡 Quick Summary
Seeking a career-building opportunity? The Clinical Manager, Ambulatory Care & Seastar/START, Children's Health Program position is now open for candidates interested in the Operations Executive Jobs sector. This role in Halifax offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
