Job Description
• 0.6 Months- 1 year of experience in internal stakeholder management
• Freshers are also okay but they should be certified with excellent communication skills.
• Experience in Trade Settlements
• Should also have experience in reconciliation and Regulatory reporting processe
Job Summary & Responsibilities
· Responsible for the day-to-day coverage of customer account maintenance processes including but not limited to, document upload, correspondence, call and case monitoring
· Ensures all accounts in assigned lists are managed accurately and within agreed service levels.
· Documents all service efforts for each assigned account in accordance with established procedures and compliance policies
· Meets established goals for all metrics, including case quality and productivity by focusing on maximizing service to customers
· Communicates professionally and regularly with leadership and peers on status of accounts and escalations in accordance with established standards
· Completes ongoing Compliance and remedial training as scheduled
· Understands Operational Risks
· Pro-actively identifies any new issues or risks
· Participates in projects to drive operational excellence
· Works collaboratively within the team and in accordance with the One GS culture
Skills
· Must be self-directed, detail oriented, have a positive attitude, driven, able to work independently in a team-oriented and fast paced environment with a passion to deliver exceptional service to customers
· Good interpersonal and negotiation skills
· Excellent written and oral communication skills and ability to adapt style and approach to the audience and message to be delivered
• Freshers are also okay but they should be certified with excellent communication skills.
• Experience in Trade Settlements
• Should also have experience in reconciliation and Regulatory reporting processe
Job Summary & Responsibilities
· Responsible for the day-to-day coverage of customer account maintenance processes including but not limited to, document upload, correspondence, call and case monitoring
· Ensures all accounts in assigned lists are managed accurately and within agreed service levels.
· Documents all service efforts for each assigned account in accordance with established procedures and compliance policies
· Meets established goals for all metrics, including case quality and productivity by focusing on maximizing service to customers
· Communicates professionally and regularly with leadership and peers on status of accounts and escalations in accordance with established standards
· Completes ongoing Compliance and remedial training as scheduled
· Understands Operational Risks
· Pro-actively identifies any new issues or risks
· Participates in projects to drive operational excellence
· Works collaboratively within the team and in accordance with the One GS culture
Skills
· Must be self-directed, detail oriented, have a positive attitude, driven, able to work independently in a team-oriented and fast paced environment with a passion to deliver exceptional service to customers
· Good interpersonal and negotiation skills
· Excellent written and oral communication skills and ability to adapt style and approach to the audience and message to be delivered
💡 Quick Summary
Seeking a career-building opportunity? The Collateral Management Analyst position is now open for candidates interested in the Admin Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
