Job Description
Full job description
Job Type: Permanent Full Time
Category: Call Centre
Location: Auckland City
Date Advertised: 06-MAR-26
Job Reference: MOJ/1912429
Job Title: Collections Registry Officer
Business Unit:
Division:
Classification:
Work Location:
Position Type:
Job Duration:N/A
Contact Name:
Contact Phone/Email/Fax:
Collections Registry Officer - Ellerslie
This role is based out of our Contact Centre in Ellerslie. After a period of up to 6 months, you may be elegible for hybrid work-from-home options.
Te āhuatunga a te tūranga/About the Role
Serving all New Zealanders
Ongoing comprehensive training and support
Opportunity to assist people at some of their hardest moments
As a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.
Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.
The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, ****** orientations, disabilities and religions.
Don't take our word for it – what really surprised our recent new joiners? “The team surprised me. So multicultural – that is awesome.” What would be there advice for you if you join us? “Apply for it. You don't need relevant experience or qualifications to work here. If you are a capable person and a quick learner who loves to be busy, we will have something for you and there are routes for progression if you work hard and stick around.”
He pūkenga tou/Skills and Experience
To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.
How to get your foot in the door?
Start date is Monday 4th May 2026 – You must be available to start on this date.
Working hours are across 8.00am – 7.00pm, Monday to Friday
Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:
4.4 weeks holiday leave
flexible work hours where possible
an online professional development portal
access to a variety of inclusive and proactive networks
See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
Utu ā-tau/Salary
The remuneration band for this role is $60,729 to $80,794 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.
Tono mai/How to Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Applications close on 15th of March 2026 however we will be reviewing CV's as they come in and inviting successful candidates to an interview before the close date.
If you have any questions, please contact [email protected]
Follow us on LinkedIn
Return to Search Result
Job Type: Permanent Full Time
Category: Call Centre
Location: Auckland City
Date Advertised: 06-MAR-26
Job Reference: MOJ/1912429
Job Title: Collections Registry Officer
Business Unit:
Division:
Classification:
Work Location:
Position Type:
Job Duration:N/A
Contact Name:
Contact Phone/Email/Fax:
Collections Registry Officer - Ellerslie
This role is based out of our Contact Centre in Ellerslie. After a period of up to 6 months, you may be elegible for hybrid work-from-home options.
Te āhuatunga a te tūranga/About the Role
Serving all New Zealanders
Ongoing comprehensive training and support
Opportunity to assist people at some of their hardest moments
As a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.
Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.
The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, ****** orientations, disabilities and religions.
Don't take our word for it – what really surprised our recent new joiners? “The team surprised me. So multicultural – that is awesome.” What would be there advice for you if you join us? “Apply for it. You don't need relevant experience or qualifications to work here. If you are a capable person and a quick learner who loves to be busy, we will have something for you and there are routes for progression if you work hard and stick around.”
He pūkenga tou/Skills and Experience
To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.
How to get your foot in the door?
Start date is Monday 4th May 2026 – You must be available to start on this date.
Working hours are across 8.00am – 7.00pm, Monday to Friday
Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:
4.4 weeks holiday leave
flexible work hours where possible
an online professional development portal
access to a variety of inclusive and proactive networks
See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
Utu ā-tau/Salary
The remuneration band for this role is $60,729 to $80,794 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.
Tono mai/How to Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Applications close on 15th of March 2026 however we will be reviewing CV's as they come in and inviting successful candidates to an interview before the close date.
If you have any questions, please contact [email protected]
Follow us on LinkedIn
Return to Search Result
💡 Quick Summary
Seeking a career-building opportunity? The Collections Registry Officer position is now open for candidates interested in the Work from home Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
