Communications Business Partner - Insurance, Pensions & Investments

End Date
Thursday 31 July 2025

Salary Range
£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options
Hybrid Working, Job Share

Job Description Summary
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Job Description

JOB TITLE: Communications Business Partner - Insurance, Pensions & Investments

SALARY: £59,850 - £66,500

LOCATION(S): Edinburgh, Bristol & Leeds

HOURS: Full Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site.

About this opportunity

At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best financial services provider for our customers. Through our brands, our Group has a relationship with just about every household and community in the UK. We underpin the lives of millions of individuals and businesses and play a key role in helping to build a growing UK economy.

We’re looking for an enthusiastic and experienced Communications Business Partner to join us in the Group Corporate Affairs (GCA) Insurance, Pensions & Investments (IP&I) Business Partnering team. Insurance, Pensions & Investments is the growth engine of Lloyds Banking Group (LBG) and includes the Scottish Widows brand, our General Insurance business and Investments teams.

Our small, energetic and creative team deliver compelling internal and external communications and campaigns, focused on financial empowerment and supporting the business to help customers secure their tomorrow.

We work closely with in-house and external media, public affairs, digital and internal communications specialists to ensure content is delivered effectively. And we continually think differently and challenge ourselves, to ensure communications are efficient and evolving.

This role will partner with key areas and departments which are critical to driving that growth, providing guidance on internal and external communications activity.

The ideal candidate will have a passion and energy for finding and sharing stories, eagerly follow the news and current affairs agenda and be a trusted communications adviser.

Day to day you’ll
• Develop innovative, modern and insight led communication strategies to support business unit priorities and key themes, delivering at pace and within budget.
• Work with the wider GCA team and our external agencies on signature brand campaigns, strategic projects and issues.
• Build a detailed understanding of business key priorities, products and services so you can provide intuitive and insightful counsel and develop engaging content across a range of channels.
• Lead integrated transformation and change communication plans.
• Grow your own capabilities by pursuing and investing in personal development opportunities. And you'll recommend ways to improve support for the team, by changing policies, processes, standards and practices.

We're a small team with a broad remit, so there's plenty of room for stretch and development. Our focus areas include external and media relations to develop LBG's / Scottish Widow's reputation as an industry leader, as well as internal communications campaigns to support culture and people plans.

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need
• Be a communications professional with both media relations and internal experience – financial services experience will also be beneficial.
• Confident at developing and delivering impactful communications strategies thanks to your abilities to bring the right people together. Ability to apply effective digital and AI tools and build relationships.
• Inquisitive, creative and bold, whilst also able to use your experience and judgement to make informed decisions to enhance and protect LBG’s reputation with the media and political stakeholders, and have a positive impact on colleague engagement and customer advocacy.
• A track record of business partnering and providing forward-thinking partner management within an internal communications and/or media role.
• We'll also be looking for you to demonstrate your passion for communications, with a proactive and can-do approach. You're willing to test, learn and experiment with innovative ideas!

About working for us:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch! We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.