Job Description
Green by Nature is growing our Auckland Toru team, and we’re looking for a Community Liaison Officer who’s passionate about people, place, and creating better outdoor spaces for everyone. In this role, you’ll build strong relationships with local boards, mana whenua, and community groups, helping ensure our work reflects what matters most to the communities we serve. You’ll be the friendly, trusted connection between our operational teams and the public; supporting engagement, resolving issues, and championing community priorities across Rodney, Henderson Massey and Waitākere.
You’ll thrive here if you’re a natural communicator, calm under pressure, culturally aware, and confident in front of a wide range of stakeholders. From supporting volunteer groups to navigating sensitive conversations, you’ll play a key role in strengthening how Green by Nature partners with the people who use and value Auckland’s open spaces.
What you’ll be doing:
Leading day-to-day community engagement and acting as the public-facing representative for our Toru contract
Building strong relationships with Auckland Council teams, community organisations, schools, volunteer groups and mana whenua
Helping shape operational decisions by bringing community perspectives into planning and project work
Supporting kaupapa Māori and environmental initiatives, and promoting sustainable practices across all community activities
Coordinating volunteer support, ensuring safe, positive and well-resourced community events
Managing community enquiries and complaints with professionalism, empathy and clear communication
Providing reporting, insights and recommendations that help lift performance and strengthen community trust
What you’ll bring:
3–5 years’ experience in community engagement, local government, environmental/community organisations or a related field
Excellent communication skills and the ability to connect with diverse audiences
Experience working with youth, mana whenua and Māori communities (highly valued)
Strong relationship management, conflict resolution and de-escalation skills
A warm, approachable style and a genuine passion for community outcomes
Confidence working outdoors and visiting sites as part of engagement activity
Highly organised, proactive and values-driven
Proficiency in spoken and written Te Reo Maori would be preferred
You’ll thrive here if you’re a natural communicator, calm under pressure, culturally aware, and confident in front of a wide range of stakeholders. From supporting volunteer groups to navigating sensitive conversations, you’ll play a key role in strengthening how Green by Nature partners with the people who use and value Auckland’s open spaces.
What you’ll be doing:
Leading day-to-day community engagement and acting as the public-facing representative for our Toru contract
Building strong relationships with Auckland Council teams, community organisations, schools, volunteer groups and mana whenua
Helping shape operational decisions by bringing community perspectives into planning and project work
Supporting kaupapa Māori and environmental initiatives, and promoting sustainable practices across all community activities
Coordinating volunteer support, ensuring safe, positive and well-resourced community events
Managing community enquiries and complaints with professionalism, empathy and clear communication
Providing reporting, insights and recommendations that help lift performance and strengthen community trust
What you’ll bring:
3–5 years’ experience in community engagement, local government, environmental/community organisations or a related field
Excellent communication skills and the ability to connect with diverse audiences
Experience working with youth, mana whenua and Māori communities (highly valued)
Strong relationship management, conflict resolution and de-escalation skills
A warm, approachable style and a genuine passion for community outcomes
Confidence working outdoors and visiting sites as part of engagement activity
Highly organised, proactive and values-driven
Proficiency in spoken and written Te Reo Maori would be preferred
💡 Quick Summary
Seeking a career-building opportunity? The Community Liaison Officer position is now open for candidates interested in the Admin Executive sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.