Job Description
Job Opportunity
We are seeking a Customer Support Specialist to handle inbound voice calls from U.S. Healthcare service/customers.
The ideal candidate will be responsible for resolving customer inquiries professionally and accurately, ensuring timely issue resolution.
Key responsibilities include:
• Listening actively and empathizing with customers
• Providing clear, personalized support
Requirements:
• Strong communication skills in English (verbal & written), preferably US accent-neutral
• Minimum 12th pass; graduation or diploma is a plus
• Comfortable working night shifts in U.S. time zones
Benefits:
• Competitive salary: ₹15,000–₹19,000 per month
• Travel allowance + subsidized meals
• Free cab drop after night shift
• Attendance bonus: ₹1,000 per month
• Annual performance bonus: up to ₹15,000
• Pension fund & ESI coverage
We are seeking a Customer Support Specialist to handle inbound voice calls from U.S. Healthcare service/customers.
The ideal candidate will be responsible for resolving customer inquiries professionally and accurately, ensuring timely issue resolution.
Key responsibilities include:
• Listening actively and empathizing with customers
• Providing clear, personalized support
Requirements:
• Strong communication skills in English (verbal & written), preferably US accent-neutral
• Minimum 12th pass; graduation or diploma is a plus
• Comfortable working night shifts in U.S. time zones
Benefits:
• Competitive salary: ₹15,000–₹19,000 per month
• Travel allowance + subsidized meals
• Free cab drop after night shift
• Attendance bonus: ₹1,000 per month
• Annual performance bonus: up to ₹15,000
• Pension fund & ESI coverage
💡 Quick Summary
Seeking a career-building opportunity? The Contact Center Representative position is now open for candidates interested in the Legal Jobs sector. This role in Kochi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
