Job Description
Contract Administrator
Date: 22 Aug 2026
Location: Parramatta, NSW, AU, 4160
Company: Ventia
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. We are looking to employ a Contract Administrator to work for our Responsive and Programmed Maintenance to Homes (RAPM) contract in a full-time permanent role which can be based anywhere across Australia. Ventia have been providing services to Homes NSW formerly (LAHC) since 2002, delivering more than 350 000 programs of work annually since then.
We Offer:
Flexible and hybrid working arrangements with two days required to be in either our Parramatta or Winston Hills offices if you’re Sydney based.
Competitive remuneration package with employee benefits such as discounts on Health Insurance, Banking, flights and accommodation, car hire and much more.
Work with one of the largest essential service providers in Australia and New Zealand who have a long standing, well-founded client relationship.
Genuine opportunities for professional and career development across the contract and/or the bigger Ventia business.
Be supported by a well performing, stable and mature team who take a collaborative approach to achieving positive outcomes.
Opportunity to excel your career by working with our business who are directly making a positive impact on our social housing community.
Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
About the role
The successful candidate for the Contract Administrator will be an experienced individual and support the Commercial and Stakeholder Manager by administering the commercial items on the contract. Additionally, you’ll be required to:
Develop relationships with stakeholders to yield satisfactory contract administration and performance outcomes.
Carry out investigations and development of reply to client requests including formal communications, tenant complaints and escalations, ministerial complaints, and non-compliance notices.
Work collaboratively with operational teams to support the timely completion of contract reporting (monthly/quarterly/6-monthly) including responding to Principal’s Feedback, and the development of presentations for performance meetings.
Coordination of third-party claims and subpoena investigations.
Support Project Director with contract communications.
Ad hoc requests from the Commercial and Stakeholder Manager.
About you:
Demonstrated relevant experience with a strong understanding of contract administration and ability to read contracts.
Hold a qualification in the legal sector i.e. Diploma/Bachelor etc. or demonstrated working experience in the legal profession. (Legal Clerk, Paralegal etc.)
Experience managing multiple projects/tasks simultaneously.
Excellent communication (written and verbal) and interpersonal skills, with the ability to build and manage strong relationships with internal stakeholders.
Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
About Homes NSW:
Managing Homes NSW assets, we care for some of Australia’s most vulnerable citizens. Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.
Diversity
Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTTQIA+, Women, Veterans and spouses and people with disabilities.
How to apply
If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button to be considered.
Position Reference Number: 15+523
Job Segment: Contract Manager, Call Center, Claims, Compliance, Legal, Customer Service, Insurance
Date: 22 Aug 2026
Location: Parramatta, NSW, AU, 4160
Company: Ventia
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. We are looking to employ a Contract Administrator to work for our Responsive and Programmed Maintenance to Homes (RAPM) contract in a full-time permanent role which can be based anywhere across Australia. Ventia have been providing services to Homes NSW formerly (LAHC) since 2002, delivering more than 350 000 programs of work annually since then.
We Offer:
Flexible and hybrid working arrangements with two days required to be in either our Parramatta or Winston Hills offices if you’re Sydney based.
Competitive remuneration package with employee benefits such as discounts on Health Insurance, Banking, flights and accommodation, car hire and much more.
Work with one of the largest essential service providers in Australia and New Zealand who have a long standing, well-founded client relationship.
Genuine opportunities for professional and career development across the contract and/or the bigger Ventia business.
Be supported by a well performing, stable and mature team who take a collaborative approach to achieving positive outcomes.
Opportunity to excel your career by working with our business who are directly making a positive impact on our social housing community.
Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
About the role
The successful candidate for the Contract Administrator will be an experienced individual and support the Commercial and Stakeholder Manager by administering the commercial items on the contract. Additionally, you’ll be required to:
Develop relationships with stakeholders to yield satisfactory contract administration and performance outcomes.
Carry out investigations and development of reply to client requests including formal communications, tenant complaints and escalations, ministerial complaints, and non-compliance notices.
Work collaboratively with operational teams to support the timely completion of contract reporting (monthly/quarterly/6-monthly) including responding to Principal’s Feedback, and the development of presentations for performance meetings.
Coordination of third-party claims and subpoena investigations.
Support Project Director with contract communications.
Ad hoc requests from the Commercial and Stakeholder Manager.
About you:
Demonstrated relevant experience with a strong understanding of contract administration and ability to read contracts.
Hold a qualification in the legal sector i.e. Diploma/Bachelor etc. or demonstrated working experience in the legal profession. (Legal Clerk, Paralegal etc.)
Experience managing multiple projects/tasks simultaneously.
Excellent communication (written and verbal) and interpersonal skills, with the ability to build and manage strong relationships with internal stakeholders.
Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
About Homes NSW:
Managing Homes NSW assets, we care for some of Australia’s most vulnerable citizens. Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.
Diversity
Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTTQIA+, Women, Veterans and spouses and people with disabilities.
How to apply
If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button to be considered.
Position Reference Number: 15+523
Job Segment: Contract Manager, Call Center, Claims, Compliance, Legal, Customer Service, Insurance
💡 Quick Summary
Seeking a career-building opportunity? The Contract Administrator position is now open for candidates interested in the Legal Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
