Job Description
We’re Hiring: Contract Coordinator
Xyla, part of Acacium Group
Remote working with occasional office visits
Full Time Monday-Friday
6 months fixed term contract
£24,960 per annum
Are you an organised individual that enjoys delivering customer service? We’re looking for a Contract Coordinator to join our team and schedule assessments for ADHD and Autism.
Acacium Group are a leading global healthcare delivery partner and we are hiring a Contract Coordinator. Part of Acacium Group, Xyla's mental health support team provides a wide range of mental health services to support the NHS and local authorities across the UK. Our goal is to make sure everyone gets the help they need quickly and easily. We provide people with adult digital mental health support, children and young people digital mental health support, group mental health support and mental health assessments.
About the Role
In this role, you will:
Coordinate end-to-end assessment processes, including scheduling reviews, assessments, and multi-disciplinary team meetings.
Act as the central liaison between clinical teams and our service users and their families.
Prepare and distribute pre-assessment documentation and consent forms.
Monitor and report on progress against targets.
This is a role where your exceptional customer service skills will really make a difference.
What You’ll Bring
We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:
Confidence working with Microsoft packages like Word, Excel and Outlook.
An ability to deal with challenging situations with customers, and provide effective solutions.
Excellent written and verbal communication skills.
Why Join Us?
Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.
Your Benefits
Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts
Experience We’re Looking For
Experience working towards targets and deadlines
Administration experience
Experience supporting customers over the phone
If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.
Inclusion & Accessibility
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Xyla, part of Acacium Group
Remote working with occasional office visits
Full Time Monday-Friday
6 months fixed term contract
£24,960 per annum
Are you an organised individual that enjoys delivering customer service? We’re looking for a Contract Coordinator to join our team and schedule assessments for ADHD and Autism.
Acacium Group are a leading global healthcare delivery partner and we are hiring a Contract Coordinator. Part of Acacium Group, Xyla's mental health support team provides a wide range of mental health services to support the NHS and local authorities across the UK. Our goal is to make sure everyone gets the help they need quickly and easily. We provide people with adult digital mental health support, children and young people digital mental health support, group mental health support and mental health assessments.
About the Role
In this role, you will:
Coordinate end-to-end assessment processes, including scheduling reviews, assessments, and multi-disciplinary team meetings.
Act as the central liaison between clinical teams and our service users and their families.
Prepare and distribute pre-assessment documentation and consent forms.
Monitor and report on progress against targets.
This is a role where your exceptional customer service skills will really make a difference.
What You’ll Bring
We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:
Confidence working with Microsoft packages like Word, Excel and Outlook.
An ability to deal with challenging situations with customers, and provide effective solutions.
Excellent written and verbal communication skills.
Why Join Us?
Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.
Your Benefits
Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts
Experience We’re Looking For
Experience working towards targets and deadlines
Administration experience
Experience supporting customers over the phone
If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.
Inclusion & Accessibility
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
💡 Quick Summary
Seeking a career-building opportunity? The Contract Coordinator position is now open for candidates interested in the Operations Executive Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
