Job Description
Competition No: 2024-392
Duration: Regular Full Time
Salary: $4,486 – 4,672 – 4,865 – 5,060 – 5,270/month (2024 Rates)
Schedule: 70 hours bi-weekly; Monday to Friday from 9:00 AM – 5:47 PM (Nine-Day Fortnight)
Special Notes:
Last Updated: 11/19/25
This is CPIC terminal operational and clerical work relative to the provision and receipt of information to and from Canadian Police Information Centers. The incumbent operates a variety of computer terminals, codes and types information and requests; receives, decodes and relays incoming information and data to appropriate recipients; enters, modifies, removes or confirms warrant and court records; verifies information entered by other staff and/or provided by other agencies; updates and revises entries; conducts monthly review of data validation and purge lists. Assigns specified OSR codes for warrants and diary dates in accordance with prescribed rules. Prepares, maintains, updates and revises a variety of files, forms, documents and records; amends and updates CPIC manuals. Contacts various agencies, such as other detachments and Motor Vehicle Branches, for additional information; accesses external computer systems to obtain information; provides information regarding CPIC standards and procedures to detachment members, as required. May provide CPIC orientation to other civilian staff. Performs related work as required.
Qualifications include completion of Grade 12 including or supplemented by word processing, commercial, PRIME and CPIC terminal operator's courses. Some clerical-typing experience preferably in the Police Department; or an equivalent combination of training and experience. Sound knowledge of the methods, practices and procedures used in operating CPIC, other computer terminal equipment and the PRIME system; rules, regulations and policies governing the work performed; clerical and record keeping methods and procedures and of business English, spelling and arithmetic. Ability to memorize applicable system codes and procedures; perform computer terminal operational and clerical work under general supervision; maintain effective working relationships with internal and external contacts such as court officials, other police detachments, etc. Skill in the operation of equipment used in work. The incumbent will be required to obtain and maintain an RCMP Enhanced Security Clearance.
Special Notes: Subject to the Letter of Understanding dated February 9, 2015; otherwise Normal for CUPE 23 Inside Division Collective Agreement
This competition has been extended and will remain open until filled. New applications are welcome!
The City of Burnaby acknowledges that we are on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh Sníchim speaking peoples, and we are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, ****** orientations, and life experiences.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact People and Culture at 604-XXXXXX if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
Duration: Regular Full Time
Salary: $4,486 – 4,672 – 4,865 – 5,060 – 5,270/month (2024 Rates)
Schedule: 70 hours bi-weekly; Monday to Friday from 9:00 AM – 5:47 PM (Nine-Day Fortnight)
Special Notes:
Last Updated: 11/19/25
This is CPIC terminal operational and clerical work relative to the provision and receipt of information to and from Canadian Police Information Centers. The incumbent operates a variety of computer terminals, codes and types information and requests; receives, decodes and relays incoming information and data to appropriate recipients; enters, modifies, removes or confirms warrant and court records; verifies information entered by other staff and/or provided by other agencies; updates and revises entries; conducts monthly review of data validation and purge lists. Assigns specified OSR codes for warrants and diary dates in accordance with prescribed rules. Prepares, maintains, updates and revises a variety of files, forms, documents and records; amends and updates CPIC manuals. Contacts various agencies, such as other detachments and Motor Vehicle Branches, for additional information; accesses external computer systems to obtain information; provides information regarding CPIC standards and procedures to detachment members, as required. May provide CPIC orientation to other civilian staff. Performs related work as required.
Qualifications include completion of Grade 12 including or supplemented by word processing, commercial, PRIME and CPIC terminal operator's courses. Some clerical-typing experience preferably in the Police Department; or an equivalent combination of training and experience. Sound knowledge of the methods, practices and procedures used in operating CPIC, other computer terminal equipment and the PRIME system; rules, regulations and policies governing the work performed; clerical and record keeping methods and procedures and of business English, spelling and arithmetic. Ability to memorize applicable system codes and procedures; perform computer terminal operational and clerical work under general supervision; maintain effective working relationships with internal and external contacts such as court officials, other police detachments, etc. Skill in the operation of equipment used in work. The incumbent will be required to obtain and maintain an RCMP Enhanced Security Clearance.
Special Notes: Subject to the Letter of Understanding dated February 9, 2015; otherwise Normal for CUPE 23 Inside Division Collective Agreement
This competition has been extended and will remain open until filled. New applications are welcome!
The City of Burnaby acknowledges that we are on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh Sníchim speaking peoples, and we are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, ****** orientations, and life experiences.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact People and Culture at 604-XXXXXX if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
💡 Quick Summary
Seeking a career-building opportunity? The CPIC Operator - Clerk position is now open for candidates interested in the Government Job Alert sector. This role in Burnaby offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
