Job Description
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in customer service and knowledge of IT industry, we’d like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers.
Responsibilities
Build relationships with key employees among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them
Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
Requirements
Proven experience as a Client Relations Manager or Relationship Manager.
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms.
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
BSc/BA in Business Administration, Marketing or a related field
Freshers & Experienced both can apply.
Full- time office Job.
Job location - Jaipur, Rajasthan
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹30,000.00 per month
Schedule:
Day shift
Weekend only
Application Question(s):
Are you in Jaipur, right now ?
How many years of experience do you have ?
Can you start immediately ?
Education:
Bachelor's (Required)
Language:
English (Required)
License/Certification:
MBA Degree (Required)
Work Location: One location
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The CRE |Customer Relationship Executive position is now open for candidates interested in the Accountant Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
