Job Description
Job Title: Creative Operations Specialist / Manager (Design + Video)
Experience: 3-8 years
Location: Mumbai (Lower Parel) | Work From Office
Function: Creative Operations / Marketing
Role Overview
We’re hiring a Creative Operations Manager to bring structure, clarity, and efficiency to our design and video workflows. This role sits at the intersection of Marketing, Design, and Video Production, ensuring seamless execution from brief to delivery.
You will be responsible for translating business requirements into clear creative briefs, managing timelines, and driving cross-functional collaboration. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment with multiple stakeholders and parallel projects.
Key Responsibilities
1) Creative Project Management
• Translate business and marketing requirements into structured, actionable creative briefs
• Plan project timelines, allocate resources, and ensure on-time delivery across design and video initiatives
• Manage multiple concurrent projects with clear prioritization and execution rigor
• Track progress, identify bottlenecks, and proactively drive resolutions
2) Stakeholder & Workflow Management
• Act as the central point of coordination between Marketing, Design, Video, and other internal teams
• Consolidate feedback from stakeholders and ensure clear, actionable communication to creative teams
• Maintain structured workflows and ensure alignment across all stakeholders
• Ensure smooth handoffs across stages of creative production
3) Quality Control & Delivery Excellence
• Perform basic quality checks on creative outputs before stakeholder reviews
• Ensure adherence to briefs, brand guidelines, and timelines
• Drive consistency and efficiency in creative output across formats
4) Vendor & Production Coordination
• Coordinate with external vendors, freelancers, and production partners when required
• Manage timelines, deliverables, and communication for outsourced work
• Ensure vendor outputs meet quality and timeline expectations
Requirements
• 3–8 years of experience in Creative Operations, Project Management, or Production roles
• Prior experience working closely with Design and/or Video teams
• Strong understanding of digital, social, and video content formats
• Proven ability to manage multiple stakeholders and complex timelines
• Excellent communication, organization, and problem-solving skills
• High ownership mindset with a bias for execution and delivery
Preferred Qualifications
• Experience in agency or in-house creative teams
• Exposure to video production workflows and vendor management
• Familiarity with project management tools such as ClickUp, Asana, or similar
• Ability to bring structure and process improvements to creative workflows
Why Join Netcore
• Own and streamline creative operations across high-impact marketing initiatives
• Work closely with cross-functional teams including Marketing, Design, and Video
• High-ownership role with visibility into end-to-end creative execution
• Fast-paced, execution-driven environment with strong growth opportunities
• Competitive compensation and career progression
About Netcore
Netcore is a leading AI/ML-powered Customer Engagement & Experience platform serving 6500+ brands across 18 countries. Trusted by a majority of India’s unicorns, Netcore enables businesses to drive growth through personalized, data-driven engagement across channels. Headquartered in Mumbai with a global presence, Netcore is consistently recognized as a Great Place to Work and offers an environment focused on ownership, innovation, and impact.
Experience: 3-8 years
Location: Mumbai (Lower Parel) | Work From Office
Function: Creative Operations / Marketing
Role Overview
We’re hiring a Creative Operations Manager to bring structure, clarity, and efficiency to our design and video workflows. This role sits at the intersection of Marketing, Design, and Video Production, ensuring seamless execution from brief to delivery.
You will be responsible for translating business requirements into clear creative briefs, managing timelines, and driving cross-functional collaboration. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment with multiple stakeholders and parallel projects.
Key Responsibilities
1) Creative Project Management
• Translate business and marketing requirements into structured, actionable creative briefs
• Plan project timelines, allocate resources, and ensure on-time delivery across design and video initiatives
• Manage multiple concurrent projects with clear prioritization and execution rigor
• Track progress, identify bottlenecks, and proactively drive resolutions
2) Stakeholder & Workflow Management
• Act as the central point of coordination between Marketing, Design, Video, and other internal teams
• Consolidate feedback from stakeholders and ensure clear, actionable communication to creative teams
• Maintain structured workflows and ensure alignment across all stakeholders
• Ensure smooth handoffs across stages of creative production
3) Quality Control & Delivery Excellence
• Perform basic quality checks on creative outputs before stakeholder reviews
• Ensure adherence to briefs, brand guidelines, and timelines
• Drive consistency and efficiency in creative output across formats
4) Vendor & Production Coordination
• Coordinate with external vendors, freelancers, and production partners when required
• Manage timelines, deliverables, and communication for outsourced work
• Ensure vendor outputs meet quality and timeline expectations
Requirements
• 3–8 years of experience in Creative Operations, Project Management, or Production roles
• Prior experience working closely with Design and/or Video teams
• Strong understanding of digital, social, and video content formats
• Proven ability to manage multiple stakeholders and complex timelines
• Excellent communication, organization, and problem-solving skills
• High ownership mindset with a bias for execution and delivery
Preferred Qualifications
• Experience in agency or in-house creative teams
• Exposure to video production workflows and vendor management
• Familiarity with project management tools such as ClickUp, Asana, or similar
• Ability to bring structure and process improvements to creative workflows
Why Join Netcore
• Own and streamline creative operations across high-impact marketing initiatives
• Work closely with cross-functional teams including Marketing, Design, and Video
• High-ownership role with visibility into end-to-end creative execution
• Fast-paced, execution-driven environment with strong growth opportunities
• Competitive compensation and career progression
About Netcore
Netcore is a leading AI/ML-powered Customer Engagement & Experience platform serving 6500+ brands across 18 countries. Trusted by a majority of India’s unicorns, Netcore enables businesses to drive growth through personalized, data-driven engagement across channels. Headquartered in Mumbai with a global presence, Netcore is consistently recognized as a Great Place to Work and offers an environment focused on ownership, innovation, and impact.
💡 Quick Summary
Seeking a career-building opportunity? The Creative Operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
