Job Description
As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they’ve walked out the door. You’ll bring energy, warmth, and integrity to everything you do; whether it’s delivering exceptional service, supporting your teammates, or helping your store shine.
This is a hands-on, people-first role where no two days are the same - and we love that.
What You’ll Do
Create meaningful customer moments with personalised service and genuine care
Support store performance by working together and following through on what matters
Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned
Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused
About You
You care about people, and it shows; in your service, your attitude, and your follow-through
You bring warmth, curiosity, and a can-do mindset to every shift
You’re reliable, collaborative, and proud to be someone your team can count on
You’re always learning and love growing alongside your team
You know that great culture doesn’t just happen... you help create it
What You’ll Love
A generous team member discount across our full range of fragrance, décor and gifting
Monthly store bonus program and performance-based incentives
Recognition that feels real - with shoutouts, milestones, and meaningful celebration
Access to our Employee Assistance Program (EAP) for you and your immediate family
Support to grow with leadership development, coaching and progression opportunities
A team and culture where people matter, and every day brings something a little special
Ready to create moments that matter?
Join a team where we keep things fun, lift each other up, and help customers feel at home - one scented moment at a time.
Apply now and start your next chapter with dusk.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Assistant - Southland position is now open for candidates interested in the Office Assistant Jobs sector. This role in Cheltenham offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
