Customer Care Collection officer|Hybrid

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai

Job Description

Opening: 1 Nos.

Job ID: 680+5

Employment Type: Full Time

Reference:

Work Experience: 0 To 2.0 Year(s)

CTC Salary: 0.00 LPA TO 0.00 LPA

Qualification: Any - Any Graduation

Location:
• Mumbai-suburbs

Posted On: 21st Sep, 2026

Job Description:

Job Description:
• Coordinate with Branches for receivables list for calling
• Devise calling payment schedule plans as per the pending payments
• Establish initial communication with the customers for collections through mails / phone calls
• Negotiating/finalizing resolution deals
• Ensuring issuance of receipts on receiving the outstanding payments
• Maintaining data of all the transactions with respect to payment collection & outstanding in the system
• Prepare and present reports on collection activities and progress
• Coordination with the customers for loan processing, documentation

Skills Required:
• Effective communication skills
• Experience in working on advanced level MS-Excel
• Strong Organizational and time management skills
• Must be self-managed, responsive & dedicated to customer support.
• Ability to work in a collaborative manner
• Proactive & Techno savvy
• Preferred experience in Customer care for collections for Credit card/ loans recovery

Key Skills :
• Customer Care
• Customer Support
• Customer Service

Company Profile

The Organization is the Brand name of Ramtirth - and - Company Pvt. Ltd. The Organization is a social health care venture, a thought leader, and a pioneer in the concept of Medical Loans in India. Since its inception in 2011, it has been at the forefront of providing innovative medical loans to patients. The company has carved a niche for itself in the expansive and captivating medical loan space through innovation, pricing, prompt services, and reliability. The Organization co-founded by Mr. Jose Peter and Mr. Dheeraj Batra, is a social health care venture, which offers medical loans to the traditionally un-bankable, using innovative risk assessment tools that allow them to - people outside the formal banking system. Patients borrow from and repay the organization directly leaving them free to get treated wherever they choose to do so. They have been recognized as one of India’s most exciting social innovations by

💡 Quick Summary

Seeking a career-building opportunity? The Customer Care Collection officer|Hybrid position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

Sponsored

Job Details

Company Name: DC Consultants

Frequently Asked Questions

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The expected salary for Customer Care Collection officer|Hybrid in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Care Collection officer|Hybrid is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Care Collection officer|Hybrid. Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
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