Customer Care Executive

💰 ₹18,000 - ₹28,800 (Est.) 📍 Pune

Job Description

Only Female Candidates

Job Role:- Customer Service Executive

Experience:- Should have auto, BPO, call center Experience

Skills:- Good Communication , presentable, fluency in English, customer satisfaction

Job Profile:-
• You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.
• You understand the customer life cycle management and related functionalities in DMS.
• Maintain Customers Data Base.
• Scheduling an Appointment.
• Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling.
• Follow up call to be made after 7 days of customer visit.
• Record customer complaints received from various sources like email, letters, Service follow up, in-bound call.
• Call proactively for Service due reminder to customers.

Skills:-
• Excellent communication skills - English, Hindi, Marathi
• Good in Computer knowledge
• Customer Satisfaction
• Presentable

Job Type: Full-time

Salary: ₹18,000.00 - ₹20,000.00 per month

Benefits:
• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• Technical support: 3 years (Preferred)
• total work: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred)

Speak with the employer
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💡 Quick Summary

Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Admin Executive sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.

Sponsored

Job Details

Company Name: B.U. Bhandari Motors Pvt. Ltd

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Care Executive in Pune is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Care Executive is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Care Executive. Previous experience in Admin Executive is a plus. Freshers may also apply depending on the employer's requirements.
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