Customer Care Executive
Job details
Job description, work day and responsibilities
Skills:
Excellent communication skills, Empathy, Problem-solving abilities, Patience, Active listening, Conflict resolution, Time management, Multitasking,
Customer Support Executive (Voice and Chat Process )
Blended Process
Preferred (English )
Salary
15,000-23,000 CTC per month
Job type
Full-time
experienced (0.6 - 1 years)
English (required)
Roles And Responsibilities
Provide accurate information about products, services, pricing, and promotions.
Assist customers with order placement, tracking, cancellations, and returns.
Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements
12th/any Graduate
Good Communication skills preferred
Good typing speed.
Positive attitude towards customer handling
Problem solving skills
Experience required min 6 months and above.
Prefer candidate who has a chat and voice support experience.
We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist
Company address
You will be redirected to another website to apply.
Offer ID: #1008162,
Published: 2 weeks ago,
Company registered: 8 months ago
